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Old 10-10-2016, 10:22 AM   #11
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Wireman that's not good at all. I hope it is fixed correctly.It is an absolute certainty that manufacturers will have things get out the door that aren't right as they manufacturer so many units stuff is going to happen it is a statistical certainty. With that being said they are all obviously manufacturing components and units at way over there facilities designed capacity. Slow her down and look at quality over quantity for record profits. I would assume that door frame was made by a supplier. I would be surprised at the man or women building those doors have had a Saturday off in the last six months and probably working 12-16hrs a day. I've seen this happen in the housing industry with new homes being slapped up useing inferior products such as Chinese drywall and guess where those builders ended up after the boom dissolved? Bankrupt! Not one single company is insulated from loosing there business by delivering product to its customers that doesn't meet or exceed the product that the consumer had its expectations set on. When these statistical certainties exist what does the company do to stand behind there product? That's how I rate anyone that I do business with. I have a unit that I have had major issues with very bad. I'm at this point not going to throw the manufacturer under the bus as I have given them the opportunity to resolve. I guess I'll wait and see.
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Old 10-10-2016, 10:30 AM   #12
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Bob respectively I have to disagree with you it's all directly under the manufacturers control on what components they choose to install on there units. The manufacturers ultimately are responsible for every single rv they manufacturer. If they are knowingly installing inferior components into there rvs than that even makes them worse off.
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Old 10-10-2016, 10:48 AM   #13
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With my entry door issue, the deadbolt would not lock so this was the fix instead of replacing the door and frame.


I guess they thought I would just live with it. I expected more than this kind fix and had the dealer replace the door & frame after Jayco authorized it.


Another unnecessary appointment & trip to the dealer. This is the kind of stuff that burns me.


Nothing is perfect in this world, but these manufacturers could limit the problems we have to deal with if they really wanted to. They are all the same, regardless of brand name.
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Old 10-10-2016, 11:11 AM   #14
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I think they are all pretty much the same as well. However I will say where the difference is in the dealer. Anyone that I know or speak with I would recommend a small mom and pop dealer even if I would have to travel a little further to get to. And they must be a service heavy dealership. Look at the size of what the dealership has devoted to sales and how much area or service bays have they committed to service. If the things that I'm hearing are true about the condition of a lot of these new units when they arrive at the dealer then it will be the service department doing the final assembly and or final quality checks. I myself wouldn't want those things being done in a wash bay just prior to buyer inspection. So many dealers I see are very and I mean very sales heavy dealerships usually your small town mom and pop dealers have a better ratio of sales to service in terms of capacity to service what they sell and in many cases what there competition is selling down the road that lacks the service needed for the vast amount of units they sell.
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Old 10-10-2016, 12:14 PM   #15
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We've owned many different rvs, all from different manufacturers. There are always a few problems that need to be addressed, no matter who built it! We've had our Melbourne for 5 months and have gone about 3,000 miles. So far, very minor issues that are all under warranty. Our solar panel monitor board has gone out (not the solar itself), one of our electrical outlets trips the breaker when we turn on the generator (every other time- crazy), we had a crushed accordian shade when we purchased that will be replaced. These are minor problems compared to other camper brands that we've owned - cabinets falling apart on bumpy roads, a refrigerator that almost completely fell out from the wall, a stove that broke loose from its flimsy particle board screws and slid about 2-feet out, slide-out malfunction, pinched electrical wire in a wall that electrified the whole outer skin of the camper...Yes, we're pretty pleased with our Jayco so far.
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Old 10-10-2016, 01:32 PM   #16
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Imagine the liability that the automakers would have when there internal quality control was so low that they were shipping defective product with there name on it only to have a local tech finish assembly. Rvs are just as important as cars for safety on the roadways. If the industries internal quality control has gotten so poor that they will ship known defective and or incomplete product with there name on it then they are doomed.
You mean like Ford Motor Company and General Motors shipping defective products with defects that the company actually knew about. Yup, doomed alright...
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Old 10-10-2016, 07:53 PM   #17
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You mean like Ford Motor Company and General Motors shipping defective products with defects that the company actually knew about. Yup, doomed alright...
Yes doomed that is correct... Gm ford and Chrysler did build a ton of design flawed crap. And where did they end up? Two of the three mentioned went to the federal government and got loans from our tax dollars. It was called a bailout. By far the largest in United States history.Don't know if you ever heard of it or not. But the big three ran there companies with much higher quality of junk even then. Compared to the stuff Ive seen and heard from the rv industry. I think most will agree that the automakers would have indeed been bankrupt and yes doomed for complete shutdown of there corporations. Had it not been for the almighty bailouts.
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Old 10-10-2016, 08:27 PM   #18
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I think we can all agree that the RV industry IS NOT putting it's best foot forward when it comes to initial build quality, especially in the lower end products.


No matter what the fancy brochures say, what the salesmen say, the proofs in the pudding.


They could improve their quality control. I have a hard time believing that it is cheaper for them to pay a dealer to fix something than catching it at the factory. Especially on obvious problems that the laymen can see.


You would think they would have someone monitor this forum and see what the owners have to deal with. But I guess it's not cost effective to have to pay someone $15/hr to see what's happening in the real RV world.


Lets face it, there are a lot of novice and 1st time buyers now, who through no fault of their own, get sold a bill of goods.


I just expect more than those owners. Maybe to much I guess in todays world.
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Old 10-10-2016, 09:23 PM   #19
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I think we can all agree that the RV industry IS NOT putting it's best foot forward when it comes to initial build quality, especially in the lower end products.


No matter what the fancy brochures say, what the salesmen say, the proofs in the pudding.


They could improve their quality control. I have a hard time believing that it is cheaper for them to pay a dealer to fix something than catching it at the factory. Especially on obvious problems that the laymen can see.


You would think they would have someone monitor this forum and see what the owners have to deal with. But I guess it's not cost effective to have to pay someone $15/hr to see what's happening in the real RV world.


Lets face it, there are a lot of novice and 1st time buyers now, who through no fault of their own, get sold a bill of goods.


I just expect more than those owners. Maybe to much I guess in todays world.
I agree with everything you said up to the part about expecting too much in today's world. We as consumers should not be sold a inferior product with a shiney badge on the side of it and lied to by salesman to get there product sold in the name of profit.Wireman how many years would you hope to get out of a new rv that you spend $20+k on? I'm hoping 10 years myself with good maintenance. I don't think that's being unreasonable. Getting the 10 years from what I've experienced may be a problem. Like I said in a previous post our expectations aren't that we are buying a million dollar land barge but something of good quality that will safely go down the road and we can enjoy with our family's without falling apart in the mean time. I don't think that's asking for a lot especially for the price we pay for them where I come from they aren't cheap they are expensive purchases that should last. Rant over lol..
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Old 10-10-2016, 09:37 PM   #20
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RV mfg's are making a butt load off profit of their RV's. I highly doubt that the majority of buyers get the 30% off msrp that everyone thinks you should get. They can afford a couple $1000 every now and then for a dealer to fix stuff. Most units don't see the dealer that often. Some never do. They see no reason to change. Sales are thru the roof. So much so that dealers are back logged a month or two out for repairs. JMO but there needs to be more dealers for repairs. Most are incompetent and take forever. That only compounds the problem. The RV industry is out selling it's support base.
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