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Old 10-10-2016, 09:53 PM   #21
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Originally Posted by goducks View Post
RV mfg's are making a butt load off profit of their RV's. I highly doubt that the majority of buyers get the 30% off msrp that everyone thinks you should get. They can afford a couple $1000 every now and then for a dealer to fix stuff. Most units don't see the dealer that often. Some never do. They see no reason to change. Sales are thru the roof. So much so that dealers are back logged a month or two out for repairs. JMO but there needs to be more dealers for repairs. Most are incompetent and take forever. That only compounds the problem. The RV industry is out selling it's support base.
i couldn't agree more. Earlier I had posted about buying from a service heavy dealer other than a sales heavy dealership.
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Old 10-10-2016, 09:53 PM   #22
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Our 2011 Jayco Eagle had more problems in the first 18 months than any trailer should have and all were Jayco problems like poor fit, finish, and workmanship.

Problems 1--4 are either things that wear or are supplied to Jayco. The missing screws equal poor workmanship. Just my opinion
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Old 10-10-2016, 10:17 PM   #23
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If you want to talk to someone about what's being produced today go and talk to a manager of a campground. I recently was in a situation where we had a problem and I heard story after story of the uncontainable things that people have had happen with all brands of brand new rvs not just travel trailers either. One that I thought I would share that the manager told me about. A family with three kids showed up at there campground on the beach it was 95degrees outside and the forecast was to be that hot all week. The man drove his family to this campground with a brand new camper that they didn't even know if they were going to get it in time and they ordered it 5 months prior. So at the last minute it came in they took delivery of it drove 12 hours south to there beach vacation. They got everything set up and called the manager to see if they could check there a/c as it wouldn't come on. And it was extremly hot in the camper. Manager checked his side of things power was all good from campground etc. they called the local rv repairman to look at it the next day. To find out that the only problem with the a/c was there wasn't a single wire ran to it not one. No 110volt no thermostat wires not a single wire ran to the unit. He went on and on. But could you imagine having a brand new rv with family all excited with there brand new camper 12 hours from home to find this out. On what's supposed to be a enjoyable family vacation. I guess these folks were livid and have every right to be. 95degrees and no a/c in a sweat box that they just spent a ton of money on for there family to vacation. No wires ran to unit unreal in the world I live in.
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Old 10-11-2016, 05:45 AM   #24
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I truly believe the biggest problem with Jayco, and many others, is they are trying to cover all types of camper configurations. I can be the first to say, Jayco has never built the perfect trailer that i have owned. All have had some minor issues , one with a major issue .... but i have learned to accept the fact i did not buy an air stream. Gone are the days where they built the Designer, The Eagle, The Qwest and 3 lines of pop-ups , with a hand full of floorplans ( not including motorhomes). Now they have many models, with many floorplans. You are bound to have production issues somewhere. I'm sure they will never go back to the basics, theres no money in it for them ....just like a car/truck ... options options options! Thats where the money is, and yes, the consumer is the one to suffer. But Jayco is no different than the rest.
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Old 10-11-2016, 07:25 AM   #25
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goducks, 10-4 on all of your last post. I'm waiting to get some issues fixed, and for various reasons have had to settle on a appointment on Dec 1st.


As you say, these dealers have outrun their coverage when it comes to fixing our problems.


My dealer is the largest Jayco dealer in the country. They are my last resort if needed. I try and fix anything I can, and take it to them for any warranty issues.


This will be my 3rd time back since I bought it new in April. I won't go into how competent their service dept. is, but bigger isn't always better.


The sales dept. is great, have known my salesman for all of his 25 years at the dealer. 33% off MSRP.


It's just trying to get things the same things fixed 2 or 3 times that bother me.
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Old 10-11-2016, 07:35 AM   #26
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I camp a lot and have seen so many people pick up a new camper with a large family, drive hundreds of miles to a cg and not know how to even disconnect the truck from the camper, let alone set the rig up and level it.

It is not a simple problem to solve or understand. Education is one important thing that is lacking.
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Old 10-11-2016, 07:43 AM   #27
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My new one. Is like a 20 year old disaster supposed to be done at factory service since MAY dreading going there forth time checking on progress wish me luck still no reply for payment on new tires as promised back in December
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Old 10-11-2016, 07:48 AM   #28
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You are right Norty1. Did the new owners pay attention during their PDI? Was the dealer at fault in not educating them in the basics.

Hopefully some old timers at the campgrounds will help them out with any problems they are having.

I try to help anyone who looks like they need it and back off if they are not receptive to my advice.
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Old 10-11-2016, 08:07 AM   #29
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Same here Wire
man. Help if it's wanted.
The last one was sold a hitch pin that did not need a slider but both were sold. Then they installed the slider base backwards on the truck and sent him on the way.



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Old 10-11-2016, 08:28 PM   #30
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Why should the dealer be responsible for the quality of the RV, ie PDI. so many want to blame the dealer. The dealer should have caught this or the dealer should have caught that. The dealer should have to do little or no repairs to a new unit.
Deming once said if there is a problem and you ignore the problem then you become part of the problem. Despite the quality issues we still love and enjoy our little camper and the camping experience.
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