Jayco is the only trailder that comeswitha 2 year warranty. I'm glad of that because I use it for the full 2 years that I had mt trailer. Nothing big but still a lot of little stuff that should have been caught before it every left the factory.
Once the dealer gets the RV they have to diagnose the problem before they can contact Jayco for authorization for repair. So they have to write up a work order and you have to wait your turn for a service man to diagnose it. Even if you know the problem they cannot take your word for it.
1 of my problems was a warped pantry door, very obvious but the dealer could not order it until it had an order request by the tech and pictures sent to Jayco.
Here is the gap in the door, very obvious that it needs to be replaced
Then the trim on my slide started falling apart, this stuff is just press wood with wood grain shelf paper on it. Another 4 weeks waiting for Jayco approval.