Originally Posted by tnchuck100
A dealer should never make that kind of a mistake. Not verifying the 12V system was actually powered after connecting the battery smacks of incompetence. It would make me think twice about ever letting them service or work on my camper.
The place I bought the camper doesn't do storage so I store it at a different place that happens to be an AirStream dealer; they don't even sell Jaycos. The place that hooked up one of the positive cables to the battery wrong didn't even have the keys to get inside. I just pay them to store my camper and put LP into when I pick it up, and since they had a service shop I figured they could handle the battery but yea they don't have the keys to it.
I do service at the dealer I bought it from, especially since it's still under warranty. These two places are literally across the street from each other.