Jayco RV Owners Forum

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Old 10-01-2013, 08:15 PM   #31
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Join Date: Feb 2012
Posts: 474
I am happy with our dealer, Hilltop Trailer in Minneapolis. I have purchased two units from them, and they have been great to work with. We have had warranty issues and they fix them ASAP, no delays no hassles. I did have several questions about my roof and they spent the time to work with me explain how the camper was built and made sure I was happy with the roof. I would buy my next trailer from them as well.

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Old 10-02-2013, 07:30 AM   #32
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Join Date: Jul 2011
Location: Upstate New York
Posts: 37
Johnston RV Country in Webster, New York is a great place to deal with. Friendly staff and courteous service department. Warranty work takes a bit longer, but overall, not bad.

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Old 10-03-2013, 11:50 AM   #33
Join Date: Oct 2013
Posts: 75
Hi, I just bought my Jayco from Ocean Grove in San Agustin Fl, very nice and helpful people. At this point I'm dealing with a water leak coming from my front window and they are working with me to resolve this problem.

Toyota Tacoma 2011
Jayco Swift 185rb TT
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Old 10-03-2013, 02:00 PM   #34
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Location: Charleston, SC
Posts: 9,403
Trail Center in N. Charleston is my dealer.

They have been there when I needed them after the sale also.
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

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Old 10-04-2013, 06:39 AM   #35
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Join Date: Jun 2011
Location: Palominas, AZ
Posts: 330
Wow!!!! I should move up North because our little area here has no competition for RV repair work. Dealership sucks the money right out of your pocket. You can only pray they fix the problem and not put a bandaid on it.....for the next visit.
We do however, have a small RV repair shop that tries not to rip you off. My awning arm came apart......dealership said the part would have to be replaced and ordered. Took the RV to the small repair shop, they fixed the rivot screws on the arm of the awning and I had it back the same day. So, it is a hit and miss here in this town.

2011 Jayco Flight G2 23FB
2008 Dodge Ram 2500 HD
1500Weight Distribution System, Accupower Pilot Brake Control, Sway Control, Husky Elec Jack
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Old 10-04-2013, 07:26 PM   #36
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Join Date: Jul 2012
Posts: 17
Burton Campers in Calera Alabama.Never had a problem getting a replacement part under warranty.
Service department was always very easy to deal with.
2012 Eagle 351MKTS
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Old 10-04-2013, 07:42 PM   #37
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Location: Holly, MI
Posts: 12
Great service
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Old 11-11-2013, 08:19 AM   #38
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Join Date: Nov 2013
Posts: 1
Talking New to the Jayco Club but love it

My husband and I just purchased a Used JAYCO from a local dealer here in KY. They arent actually a Jayco dealer they just had this Jayco traded in. Anyway...Couldn't have asked for a better dealer. They worked hard to make sure that my camper was in tip top shape before we picked it up. They even had to work with another Jayco dealer to get all the parts needed to fix the camper. Honestly I haven't ever owned a Jayco before but I love it. Had it not been for the great work that the dealer did I prob. wouldn't have purchased it. If you are having issues with your dealer stop by and check out http://www.bigdaddyrvs.com Great people. I can not say enough good things about em. We did have some issues with a dealer a few miles away when we needed to order a new cushion but after calling Jayco directly we were able to get it taken care of pretty fast!
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Old 11-11-2013, 09:51 AM   #39
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Join Date: Dec 2012
Location: Southern Indiana
Posts: 938
Bought my Eagle from Camping World in Greenwood, Indiana. They're OK. The only problem is that they require the you to bring the trailer in [140 mile round trip] for work that I can do myself. Examples- the control board went out on my Atwood 10 gal. water heater [still under warranty] which is a 5 minute job for me, but they need the camper for 4 weeks. Another is my Jensen entertainment system, [still under warranty] the DVD drive went out. The unit is currently sitting on my desk. I'm working with Atwood and Jensen right now to have the replacements sent directly to me. I understand why the dealership wants to keep the trailer, but I'll still be out $60 worth of diesel.
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Old 11-11-2013, 11:34 AM   #40
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Location: Columbus Ohio
Posts: 136
Colerain RV in Cincinnati & Columbus, Ohio Had slide motor issues, and a few other small items preformed under warranty. Great job! Have had wheel bearings greased and other maintainance done, made appointment and job completed as promised. Nice people.

Columbus Ohio
Eagle 322FKS
2011 Ram Diesel

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