Jayco RV Owners Forum

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Old 09-16-2013, 06:17 PM   #1
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Join Date: Jun 2013
Posts: 128
Ok, so who is happy with their dealer

I am.

I had a small accident that required me to take my new 28bhs to them pretty much unannounced ( to the service dept anyway ) Labor Day on my way home from a weekend of camping. After a few phone calls to see how I wanted the repairs to go they slid my trailer in the mix and I got it back today no fuss no muss.

I'll post a few pictures later.


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Old 09-16-2013, 10:18 PM   #2
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Join Date: Mar 2012
Location: Seattle, WA
Posts: 84
I am, but haven't had to go back for anything yet (touch wood)!

Enrico and Donna + 2 kids
RAM 2500 + Jayco Jay Flight 25BHS
Mods Done:
Black tank Quick-e Flush, MaxxAir Vent cover, TV bracket and LCD TV, added Slideout awning, bunk ladder, added socket and reading light to top bunk, added bathroom fan switch near light switch, insulated all externally accessible storage, sealed pass through storage from interior of trailer, LED lights throughout, added LED lights to storage compartments
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Old 09-17-2013, 07:28 AM   #3
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Location: Central Colorado
Posts: 2,289
My dealer matched an online or internet dealer offer and the deal was done via email and a phone call or two. We drove a thousand miles to pick it up. It was all ready to go when we arrived. Did our PDI, left it there for a week while we continued to the coast to visit relatives. Being close to the Jayco plant meant we saved just about enough on delivery alone to pay for the 3800 mile round trip.

Of course, it's difficult to get warranty work done, only one CW dealer in our area will do it. Fortunately, we had just two minor issues that we saved up until the warranty was nearly out. It was a risk that paid off.
'11 Eagle 320RLDS
'02 F350 PSD Dually 4WD
DW's Ride, '13 Expedition
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Old 09-17-2013, 07:45 AM   #4
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Location: Merrimack NH
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Very happy with Forrest Marine & RV, Tingsboro Ma. Larry
Larry & Rachel Demers 2010 19H, 1999 F250 std cab 5.4, Auto, 4:10's 4x4
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Old 09-17-2013, 09:25 AM   #5
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Join Date: Oct 2012
Location: Whittier, California
Posts: 298
We bought from Richardson's RV in Menifee, California. They were just "ok." Nothing spectacular. All warranty work gets shuffled to the back of the line, which I hear is typical. Our black-tank flush was leaking and it took two weeks to get the trailer back. The usual shop we go to (they don't do warranty work for Jayco unfortunately) told me he could have it fixed in about 3 hours (by lunch that day) but the labor charges might not make it worth it since they had to remove the sealed underbelly to get at anything. I should have paid the few hundred bucks and gone home happy.

We have an outside speaker that doesn't function and the dealer was supposed to call me when the replacement speaker came in from Jayco. Trouble is, I was told this back in June. So I'm trying to figure out how to get the cover off the speaker and replace/upgrade it myself.

2003 Ford F-250 XLT Lariat
6.0L Powerstroke V8
2013 Jayco JayFlight 24FBS
Equal-i-zer hitch
Tekonsha P3
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Old 09-17-2013, 09:47 PM   #6
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Location: North Idaho/Arizona
Posts: 5,263
I am NOT happy with my selling dealer. Lies and incompetent help is all I have been witness to. I am happy with a dealer in Idaho that fixed most issues our trailer had.
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Old 09-18-2013, 12:09 AM   #7
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Location: Bozeman
Posts: 446
I am happy with my dealer, he is local and willing to accommodate my needs. I have recommended this dealership to friends and family

Bish's RV
Twin Falls, Idaho

2011 Dodge Ram 2500 Cummins
2012 Starcraft Autumn Ridge 297 BHS
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Old 09-18-2013, 07:39 AM   #8
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Join Date: Jan 2011
Location: Calif.
Posts: 381
Richardson's RV. Menifee/Sun City Ca. Bad experience!
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
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Old 09-18-2013, 07:45 AM   #9
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Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 13,893
I really don`t have one. Purchased from RV direct 4 years ago and I`ve never been back to a dealer for anything. The nearest RV dealer of any kind here is about 70 miles away, and they do not sell Jaycos anyway.

2004 Chevy 2500HD Crew Cab 6.0l, 4.10r

2010 Jayco Jayflight 28BHS
Reese Strait Line with Dual Cam
P3 Brk controller
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Old 09-18-2013, 07:54 AM   #10
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Location: Land Between the Lakes, Tn
Posts: 282
Youngblood's RV in Mayfiled, Ky....have bought 3 new jaycos from them over the yrs.
would recommend their sales and service to anyone.

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