Ours wasn't either - and turned-out we had two issues:  Behind the fridge is a switch, the dealer accessed it through the platform of the lower bunk bed.  In our outdoor kitchen one of the outlets doesn't work (and is on our punch list for the dealer to fix when next in for other items).
"I just go where I'm towed to"
Genealogy Community Social Group Moderator
2015 White Hawk 25BHS w/Outdoor Kitchen
2015 GMC Sierra SLT 2500HD Z71/4x4 Duramax
Son's 2016 Ford F-150 Lariat SuperCrew 4x4 + gifted 1984 Coleman Sequoia Tent Trailer