Pleasant surprise from my dealer
So after our first or second trip in our new Jayco 228 (I don't remember) I was washing the awning and noticed some flaws or scratches in our awning fabric that I knew I had not caused. I made note of it and told my wife that I should call the dealer and inform them about it right away so that we could have the awning replaced. Well I am a little bit of a procrastinator and days turned into weeks and weeks turned into more weeks, etc and I had not done anything about it. Then at the beginning of August just days before we were leaving on a 2 week camping trip my wife got a phone call from our dealers service department informing her that our new awning was in.
So here is where the story gets funny. My wife calls me at work and tells me this, I am completely baffled. I do not remember calling, emailing anyone about the awning, but yet somehow they know about it....so I must have? So it is now September 11th and I finally get around to calling the service department back about our new awning (like I said I can be a bit of a procrastinator). The service advisor says yes your awning is in, when can you bring it in? I say tomorrow if that works? He says great, we will see you tomorrow. I then ask him, "by the way, did I call you about my awning?" he says "oh no, it was noted on the PDI that the awning had lot damage".
I thanked him for clearing that up and I can now cancel my doctors appointment for the suspected stroke I thought I must have suffered. Anyways I am really impressed because the damage was pretty minor and could have easily been blamed on me.
2012 Toyota 4-Runner SR5
2012 Jayco Jay Feather Ultra Lite 228