Something I have learned over the years is that when I go in with a list of items, there is generally on or two major items and then lots of other little ones. I feel that at times I over emphasize the importance of the major items when talking to a service writer who is making notes and then going to communicate with one or more tech's his interpretation of our conversation. It always seems that somewhere along the line the message breaks down with one or more problems and something ends up not getting taken care of.
Whenever I have multiple problems I take a roll of Blue Tape and I flag every area I can. If there is a missing screw, blue tape. If the thermostat is bad, blue tape. Light doesn't work, Blue tape. Misalingned door, blue tape.
I then type out a checklist or a fix-it sheet. Whatever you want to call it. And I give a copy of it to the service writer and a copy gets posted in the RV.
If your really getting the runaround, sit down with the manager and have him acknowledge each individual item on the list and what the resolution will be.
It makes it that much easier for the technician who has to go in there and fix everything if he can "see" what I see. So to speak.
Maybe it will help.
With that said, sometimes , even though I believe in the principal of warranty and the manufacturers responsibility to take care of the issues... I pick my battles... If I can fix it at home I just take care of it and save the fight for the bigger issues.
2009 F350 CC LB 4WD
2017 Jayco 355MBQS