It's a system to protect your camper. Make sure you let the CG office know what happened just in case. Have them check their surge protector and make sure it's working properly and get their names. If it is and they've had no other complaints, it may be your camper or power cord. Sounds like it's on their end though.
For the future, invest in a electrical management system..regardless of THEIR protection. It would've prevented this.
2013 Jayco Eagle 328 RLTS
2012 Ford F250 6.2L 4x4 CCSB W/Air Lift air bags
2002 Coleman Bayside Elite (traded)
Me, Momma and Charles (RIP buddy)
And introducing Sofie!! ;)