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Old 03-26-2016, 10:27 AM   #31
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I actually got ahold of a company Fastec industrial . They have a web site same name. I called them for parts, They are only an importer, they get the jacks from china. BUT they have the owners manual and parts manual on their site. this link should get you to the manual. http://www.fastecindustrial.com/amkt...STRUCTIONS.pdf Cut and past it in your browser if needed. I would like to find parts but they know of no one with parts, The jacks come into the country as a complete unit and would have to be broken down to get any parts.
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Old 03-26-2016, 05:09 PM   #32
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Was told that these oem jacks are junk and would tend to agree since mine died the first night out on our recent 6 weeks trip to Texas. Replaced it with a Bulldog 4500lb unit I purchased on Amazon. Listed for $240 but got for $150 from their warehouse deals. Packing box had some damage on one corner but inside everything was perfect. Installed in 30 minutes with most of that getting 3 year rusted bolts loose. Only 1 wire to connect and this unit came with an internal breaker.
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Old 03-26-2016, 05:25 PM   #33
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Amazon warehouse has some great deals, I just installed a Barker 3500# jack that retails for $389 and got it from the warehouse for $80 with free two day delivery. It was in an unopened box, the box was a bit beat up but the jack was packed in foam and in perfect working condition.
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Old 06-19-2016, 06:21 PM   #34
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Im having he same problem with my electric jack. It only works when plugged into my vehicle. I found the 30 amp fuse and it s good. Could there be two fuses there? The battery is charged and I can operate my slide outs from the battery but the jack and the light on it will not work off the battery or when the trailer is on 110 power.

Also, I can lower the unit with no problem while it is hooked up to my vehicle but the jack stops intermittently while i tr to raise the trailer.
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Old 06-19-2016, 06:38 PM   #35
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Quote:
Originally Posted by Proudfrog View Post
Im having he same problem with my electric jack. It only works when plugged into my vehicle. I found the 30 amp fuse and it s good. Could there be two fuses there? The battery is charged and I can operate my slide outs from the battery but the jack and the light on it will not work off the battery or when the trailer is on 110 power.

Also, I can lower the unit with no problem while it is hooked up to my vehicle but the jack stops intermittently while i tr to raise the trailer.
If I had this problem and could not find the source I would cut the jack wire install an auto reset fuse inline and connect it to the battery, problem solved.
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Old 06-21-2016, 12:13 PM   #36
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I did that exactly as a work around and to verify the problem was not operator error. it works just fine but my trailer is still under warranty so I will be taking it to the dealer at the end of the season and getting this resolved.
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Old 07-19-2016, 03:46 PM   #37
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FIC 3500 Electric Tongue Jack

Just to assist anyone who has the FIC 3500 Electric Tongue Jack and is looking for parts. Yes it is made here in America. It is by WESCO manufacturing in Elkhart, IN. There phone number is 574-206-1517. Hopes this helps!
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Old 07-19-2016, 03:47 PM   #38
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It is by WESCO manufacturing in Elkhart, IN. There phone number is 574-206-1517. Hopes this helps!
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Old 07-22-2016, 04:56 AM   #39
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Good info to know. Thanks.
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