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08-12-2016, 04:36 AM
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#1
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Warranty issues addressed!
Well I had all my warranty issues addressed yesterday at my seasonal site down on Cape Cod. Thanks to Derek and Mike from Forrest Marine RV in Tyngsboro MA for making the 130 mile trek to my site in the sweltering 90+ degree heat. They replaced the awning fabric which had a small defect in the material. They also replaced my Furrion DV3200 which wouldn't play any disc media. They repaired the outside shower which was plumbed backwards, and also replaced the USB port under the sink that never worked. Great courtious service! All is good now.
Forrest Marine RV is an excellent family owned Jayco only dealership! I highly recommend them!
__________________
2016 Jay Flight 38FDDS
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08-12-2016, 04:39 AM
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#2
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,844
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Good news. There are great dealers out there, we often don't take the time to credit their work.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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08-12-2016, 05:33 AM
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#3
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Senior Member
Join Date: Jun 2012
Location: Long Island, NY
Posts: 675
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Quote:
Originally Posted by jloco
Well I had all my warranty issues addressed yesterday at my seasonal site down on Cape Cod. Thanks to Derek and Mike from Forrest Marine RV in Tyngsboro MA for making the 130 mile trek to my site in the sweltering 90+ degree heat. They replaced the awning fabric which had a small defect in the material. They also replaced my Furrion DV3200 which wouldn't play any disc media. They repaired the outside shower which was plumbed backwards, and also replaced the USB port under the sink that never worked. Great courtious service! All is good now.
Forrest Marine RV is an excellent family owned Jayco only dealership! I highly recommend them!
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It is great to hear you had awesome service.
I can understand the small defect in the awning fabric being missed at the factory but the fact that some plumbing was reversed, cd player did not work and usb port did not work either? Those things should have been caught before the unit left the factory. Disappointing!
__________________
Thanks,
Brian
TV = 2006 F-350 CC DRW 6.0
TT = 2018 Wildwood 31KQBTS
TT = 2007 Jayco Jay Flight 27bh - SOLD
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08-12-2016, 05:55 AM
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#4
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Senior Member
Join Date: Jun 2016
Location: Newburgh
Posts: 6,307
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Quote:
Originally Posted by norty1
Good news. There are great dealers out there, we often don't take the time to credit their work.
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The very nature of forums often presents largely negatives because often times it's where owners of a product come for assistance with problems. It happens no matter what product the site is centered upon.
If you read the Ford F150 forums you would think there are no F150's that are even road worthy...
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08-12-2016, 11:24 AM
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#5
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Quote:
Originally Posted by Marcm157
The very nature of forums often presents largely negatives because often times it's where owners of a product come for assistance with problems. It happens no matter what product the site is centered upon.
If you read the Ford F150 forums you would think there are no F150's that are even road worthy...
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Agreed. You generally read about the 'BAD' on forums. I felt compelled to give a shout out to my dealer, Forrest Marine RV, who's been nothing short of excellent from day one.
__________________
2016 Jay Flight 38FDDS
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08-13-2016, 12:52 PM
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#6
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Junior Member
Join Date: Jul 2016
Location: Merrimack
Posts: 3
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Quote:
Originally Posted by jloco
Well I had all my warranty issues addressed yesterday at my seasonal site down on Cape Cod. Thanks to Derek and Mike from Forrest Marine RV in Tyngsboro MA for making the 130 mile trek to my site in the sweltering 90+ degree heat. They replaced the awning fabric which had a small defect in the material. They also replaced my Furrion DV3200 which wouldn't play any disc media. They repaired the outside shower which was plumbed backwards, and also replaced the USB port under the sink that never worked. Great courtious service! All is good now.
Forrest Marine RV is an excellent family owned Jayco only dealership! I highly recommend them!
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I bought my 2017 32TSBH from Forest Marine last month. They were awesome to deal with.
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08-13-2016, 12:58 PM
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#7
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Senior Member
Join Date: Nov 2013
Location: Duxbury
Posts: 7,113
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Quote:
Originally Posted by abailey108
I bought my 2017 32TSBH from Forest Marine last month. They were awesome to deal with.
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X2
Our experience with Forrest has been fantastic. When buying our Eagle we looked at other dealers simply because Forrest doesn't have a big inventory, but we had no doubt we would be buying from them again.
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Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2022 Eagle HT 28.5RSTS
2017 RAM 3500 SRW CTD/AISIN CC LB
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08-13-2016, 08:47 PM
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#8
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Senior Member
Join Date: Mar 2012
Posts: 158
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Derek and Mike from Forrest Marine RV in Tyngsboro MA also made the trip to my seasonal site in Cape Cod yesterday to replace my recliners. We have been so very happy with Forrest Marine RV.
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2015 Jayflight 34RSBS
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08-14-2016, 11:42 AM
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#9
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Quote:
Originally Posted by safetylady
Derek and Mike from Forrest Marine RV in Tyngsboro MA also made the trip to my seasonal site in Cape Cod yesterday to replace my recliners. We have been so very happy with Forrest Marine RV.
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I saw your old ones in their trailer!
What was wrong with your recliners if you don't mind me asking?
__________________
2016 Jay Flight 38FDDS
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08-14-2016, 07:11 PM
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#10
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Senior Member
Join Date: Apr 2011
Location: NW Wisconsin
Posts: 363
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Any chance you guys are at Bayview Campground? We spend last week there and had a very good experience. Just got back to WI this afternoon.
__________________
2015 Starcraft Travel Star 299BHU Black Pearl Edition
2011 Jayco X23J (traded in)
2013 Ford F150 FX4 SuperCrew 6.2 Max Tow
7700 GVWR 3.73 E-locker
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08-15-2016, 06:24 AM
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#11
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Quote:
Originally Posted by tslarson
Any chance you guys are at Bayview Campground? We spend last week there and had a very good experience. Just got back to WI this afternoon.
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My seasonal is in Brewster, which is about 35 miles east of Bayview. I hear Bayview is nice. I've never been.
__________________
2016 Jay Flight 38FDDS
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08-15-2016, 09:42 PM
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#12
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Senior Member
Join Date: Nov 2014
Location: New Hampshire
Posts: 609
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Yep, I'm another happy camper with Forrest marine. We bought our 2015 32BHDS In October 2014. I'm equally happy with the dealer and Jayco. Not a single reason for me to bring the trailer in, and we put a lot of miles on.
__________________
Craig T. Bailey
Hudson, NH
2015 Jayflight 32BHDS
2018 Chevy 3500HD Crew 4x4 Duramax
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