Okay everyone that has responded on the basement leak.
Went to Lowe's today and got a 14' of clear 1-1/2" hose ($22.00!) a couple of 1-3/4" hose clamps....clamped one end to the gutter spout and ran the rest of the length under neath the TT.
I was going to just extent the hose out a few inches to one foot but, I would run into the same problem...water running down directly in front of the basement hatch!.So, whoever had the brains to have the gutter spouts directly over the hatch door needs to go back to engineering school.
Now the fix on the window was to drill out the rivets....replace them with stainless hex bolts, washers and nuts....As I mentioned the ONLY way to get the rollers that are attached to arms, back ON the window track is to completely remove the mechanism completely....which meant removing the rivets.....Another bright idea from Jayco engineers. :-)
I made sure and used hex bolts because you can tighten them down more securely than use phillips/slotted heads.
I have attached pictures of what I accomplished this fine Fall day in the Puget Sound area...hope it gives others an idea what it takes to be a full-timer and scout around having to take your RV all the way to a dealership....which in my case is a long ways away!
Happy & Safe RVing!
Stephan & Sally