rkresge, my trailer is in storage so when I get it this weekend I'll check that area to see if I have the same issue.
I don't know how your dealer service is, but here in SoCal it takes 3 + weeks to even get a unit in for any kind of warranty work.
I would fix it on my own since you have a trip planned, but take photos to show the dealer and have them replace the trim later.
My 23RLSW is only 2 months old, but you want see crap work take a look at these pics of the door lock dead bolt. I have a warranty claim now with Jayco to make them replace the door and door frame. No excuse for this kind of work.
I don't want to get started on quality again, we'll just leave it at that.