Originally Posted by Wireman
Wanderer, your leaking valve could just be some debris from the building process getting stuck in the seal. During the PDI walk through you can't catch everything. I guess that's what warranty's are for.
Did they keep you informed on how your order was progressing or did you have to bug them for info?
I'm going to call them today to see if they can give me at least a time line on when I am scheduled for the build. Wireman
Wireman no clue on the leaking valve but definitely a warranty repair & no way of catching that during PDI. Shocking to go and do a typical tank cleaning after camping, upon taking the cap of main sewer pipe to be greeted by black tank contents, not a way to start my day. (the black tank drains were completely closed position)
Regarding communication, no they did not keep me updated at all. I had a copy of the Purchase order they placed with Jayco and I initiated any/all communication with them who insisted on emailing . He did reply until he got tired of not having answers. Honestly I had 2 conversations directly with Jayco during this time telling me when my trailer came off the line and when it was handed to transport. They were some really nice folks. From there it's all on the dealer.
Additionally I "believe" all trailers deliver to Menifee for check in and PDI's are done at either Riverside or Temecula.
I'm helping a friend tomorrow take delivery of his first trailer who ordered at the Pomona show with the Owner of Richardson's out of Menifee, he did not get the choice of PDI location, it was automatically Riverside.