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Originally Posted by Betty&Phil
We have ordered the 330 rsts and would like to know what problems that you have had with yours so we can check on these things when we pick ours up. Also, what things you really like about the 330rsts. We ordered in August and still no build date. We were told possibly Feb. Thanks for any input. Betty & Phil
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In the 3 months we have had ours, we haven't really had any major "problems" but rather a few "issues" and a dozen or so "fit and finish" complaints as well as the hole shown in this thread. They are so minor, they can wait until we return home in the spring. I just hope by saying that, I haven't jinxed us now!!! ;-)
The two "issues" we have had, have been fixed already due to excellent service by Jayco, Furrion and Girard.
The first issue was with the TV in the Living Room. It had a severe case of "red crush" where most everything had a red tint to it and in certain scenes/programs, everyone was severely sunburned and had ugly red lipstick on. The TV didn't have any menu adjustments for Red, Green, Blue adjustment but rather some simple presets (movie, standard, etc.) that did nothing to help. After a single call to Furrion, they authorized a replacement, and Jayco told us to just go pick out one at Best Buy (or elsewhere) and they would reimburse us up to 400.00. We will be turning in the original TV in the spring when we return home.
Second was with our Girard Tankless Water Heater throwing overtemp codes everytime you used the hot water, turned it off, then turned it back on within a short period of time. Worked with Girard directly on this one who not only shipped us a replacement unit with a higher overtemp sensor in it, but paid a mobile RV repair service to swap it out for us. Works great now.
Everything else for the most part are either minor or more "fit and finish" which are quite common types of issues many trailers have. I suggest you strongly heed the advice of others who say to plan on hours, not minutes going over the trailer during your PDI. Tryout and test EVERYTHING, no matter how trivial you may think it is.
One of the more concerning "fit and finish" issues we have is in regards to the spare tire crank. The hole that was cut in the metal skirting does NOT line up at all with the actual crank that sticks thru the frame. In order to drop the spare with the provided crank handle, we have to open the slideout. Otherwise, we crawl underneath with a drill driver to access the spare tire crank directly.
Otherwise, most others are trim and covers not fastened correctly, screen door and pantry door not aligned properly, a couple of air bubbles in the exterior decals, a mar in the paint on an awning arm, sealant around the roof antenna is lacking in a couple of spots, etc. Overall, these things are fairly common and aren't really "problems" but rather items to be addressed when time permits, or within the 2 year warranty window. But again, look and test EVERYTHING!
With this said, in an overall sense, we are extremely happy with our trailer. Our last trailer (Coachmen) was a utter nightmare from day one and we got little to no help from our dealer and/or Coachmen. This time "we chose wisely"!
This part isn't so much about "issues" or "problems" but rather "wishes".
If I had one "nitpick" that I don't like about the 2017 design compared to the 2016, it is in regards to the lack of a powered vent fan in the living area. The vent in the LR is a passive vent with no fan. And with the removal of the window next to the stove that they had in the 2016 330RSTS, there is no easy way to create a "cross breeze" in the trailer and the frameless windows don't help. For now, we are using a tower fan to help circulate the air. Additionally, with the ceilings in the 2017 being 7.25' tall, the crank for that vent lid is 8' easy and I have to either get a step stool or stand on the sofa to open/close the lid. The DW won't even try.
I wish I had inquired if one could be added at the factory but didn't think it would be an issue until we actually lived in the trailer in Florida for a month. I know for a fact that they will add certain "accessories" at the factory because we had slide toppers installed during our build, and which are NOT advertised. I was told they call them "pink list" items. The only way I found out about the slide toppers was that I saw them itemized on a Jayco invoice at another dealership in Pennsylvania that had a 330RSTS for sale. The dealership told me they had never heard of such a thing, but were happy to install the toppers for me at a cost of almost 3000.00. After providing a copy of the Jayco invoice from the other dealership, they called and had them added to my order. My cost? 675.00! So if the powered fan vent and/or slide toppers would be something you think you might want, I would be making some calls to your salesman and/or Jayco to find out. I can't say if the fan is a possibility but the toppers are. And not only would it most likely be cheaper than having the dealership install them afterwards, but would be covered by the factory 2 year warranty as well.
HTH