Picked up the Pup this morning. I have to give credit to the dealership technicians. The resolution on the door issue came out fantastic. The frame hasn't bent, it was checked, and as I found it to be, aligned and level from front to back. It was the other option, that being a poorly cutout on the side panel that quality control failed to catch or just passed through. The solution was the tech pulled off the frame and flashing from the floor to the top of the side panel, cut a custom wedge of solid wood to square the door opening up. Glued and anchored that to the side panel, installed new flashing with the proper sealant and reinstalled the door frame itself. The end result was a properly sized and squared door opening that looked factor fresh from all appearances.
The issue with the furnace is still pending. The tech claims it was a problem with my propane tank (3 different tanks?) and that it fired up just fine for him when he attached their tank......couldn't explain the 4 different error codes on the board. After I explained that: 1. I had gas at the other appliances during this event with the furnace, 2. that I had tested the thermostat with a meter to insure the initiate voltage was within factory limits, 3. that I got 4 different errors codes on 4 different heat calls from the thermostat, and that 4. the failure attempts happened 4 months apart (just before Thanksgiving while we were staying in the PUp during the renovation and then again on Memorial Day week while camping).....another technician was more inclined to believe it's a faulty board. The tech of record though stood by his write up that it was the propane tank...............since it was already 98 degrees outside with HI already above 100 and only getting hotter and they didn't have the Pup opened up like I asked to inspect the furnace operation, I told them I would check it the next time I had it opened up and that I expected the work order to remain in a pending status until I got the opportunity to check it...... I paid the service charge of $120/hr for labor since it wasn't covered by warranty with the understanding that when I did check it and if it didn't work properly, my labor charge would be refunded. So that's where it is at.....
Steve and Lisa
Un-tethered buoys in the shipping lanes of life.
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