Conversation Between Bobs A Class and Wendysway
Showing Profile Comments 1 to 3 of 3
-
Thanks so much for the insight!
-
For example, wherever I am when I have a problem, my dealer is my first and only call. When I purchased my first MH from him, I also purchased an extended warrantee with the understanding that he was responsible for my service, wherever I’m at. I made this agreement with the owner of the dealership. My 31 UL is the third MH I bought from him and this arrangement has been going on for 6 years. I don’t have the temperament to deal with complex maintenance issues. I hope I have given you a perspective that helps. Good luck
Bob
-
Hello,welcome to the community. Here’s my 2 cents. Dealers, that you didn’t buy from, should work on your unit, with or without a warrantee, although many people report having difficulty. You will run in to dealers who will tell you “we only work on units purchased here”. When you do, you will need to depend on Jayco customer service to find a Jayco dealer in the area you are in, who will work on you, or, a non Jayco dealer who can fix your problem. Keep in mind that the repair facility doesn’t have to be a Jayco dealer if there is none in the area you’re in. Jayco must authorize the work in advance. Due to the lifestyle/work style you have chosen you should carefully choose the dealer you buy from. Price should not be the main factor.