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04-27-2011, 12:16 PM
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#1
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Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
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Rear Window Blind
We just picked up our TT from the dealer last Tues. after having some warranty work done. Everything looked fine but we didn't look at our rear blind because we usually keep it drawn when stored at home or enroute. We packed and headed out to the campground to spend Easter weekend there. When we arrived we wanted to raise the blind and noticed the string that is threaded through the right side of the blind was broken and pulled to the other side. We don't know if it happened when driving or when warranty work was being done at the dealer. Is it difficult to remove the blind? Try to restring it myself? Or should we just drive the TT to the dealer to fix?
Mary Anne
__________________
Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
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04-27-2011, 03:56 PM
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#2
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Senior Member
Join Date: Oct 2010
Posts: 414
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To remove the blind, there should be a little steel clip - at the end of the window / wall brackets. Some use a cap and others use a u-shape fastener. Each blind company uses different latching locks. Search around and see if you can remove the blind yourself. With blind removed, you can then show it to your many technical friends. If they are unable to re-string the blind for free, you may have to take the blind to a profesisonal store. Or, back to the RV dealer - who might recommend a good blind fixing shop. To me, the hardest task is finding the steel clip on the window brackets. The first time on my TT, it took me 10 minutes to find its locking release clip. Learning how things are locked down can be tricky at times....
Hope this helps...
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04-27-2011, 10:56 PM
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#3
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Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
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You have a new trailer. I would take it back to the dealer.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
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04-28-2011, 07:11 AM
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#4
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Senior Member
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 10,720
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You pay big bucks for a new trailer and the warranty that comes with it.. so take it to the dealer and let him deal with it..
__________________
Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 900watts of solar, Lithium batteries (400amp hour), 2000 watt (4000 surge) whole house inverter.
145days /2023 2022/151 2021[/COLOR]
93/2020,157/2019219/2018 206/2017,215/2016, 211/2015, 196/14, 247/13, 193/12
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04-28-2011, 08:36 AM
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#5
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Senior Member
Join Date: Oct 2010
Posts: 414
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Agreed. If under warranty and "it broke" on its own, they fix for free.
But if they feel the damage was from a person (re: pulling the string too hard are backing into it), they charge dearly. Before returning to the dealer, do determine if warranty repair of fix - from accidental improper usage.
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04-29-2011, 07:13 AM
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#6
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Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
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We did have the screen on the rear window replaced while it was at the dealer. It was torn during transport that we noticed during walk through. So maybe during that time it broke, we just don't know. While at the dealer they were also suppose to fix the shade in the bedroom that has a knot in the string along the one side but it was not done. It sometimes binds a little when raising and lowering. Knot still there, they said it doesn't cause a problem. It is noted on the repair tag with this issue. Have been playing phone tag with the service dept. yesterday hopefully today will be a better day.
I know these are minor fixes to them but a hassle for us.
Mary Anne
__________________
Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
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04-29-2011, 08:59 PM
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#7
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Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
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We now have an appointment to take it back to the dealer on Wed. to have it repaired. He said they will restring it.
__________________
Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
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04-30-2011, 09:07 PM
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#8
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Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
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That is good news. They should have taken care of it when they had it.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
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05-01-2011, 08:02 AM
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#9
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Senior Member
Join Date: Aug 2010
Posts: 208
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Quote:
Originally Posted by Seann45
You pay big bucks for a new trailer and the warranty that comes with it.. so take it to the dealer and let him deal with it..
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Not to highjack this thread, but.....I have about a year and a half of warranty left so I really wrestled with this over the replacement of a leaky toilet valve. My tt dealer is about 100 miles from my front door. In the end, with gas being $4 per gallon, I had the manufacturer send me the valve and I replaced it myself.
__________________
Traded IN 19BH......;-( Miss It!
:cool: 2013 F150 STX Super Cab With Factory Tow Package, Inegrated Trailer Brake Control, 5.0 Liter with 3.55 Gears and Posi Traction :cool:
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05-01-2011, 09:28 AM
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#10
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Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
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While lurking around I also found these replacement parts that can be ordered. Maybe after the warranty expires I may have to do this myself. For now it will go to the dealer and let him deal with it.
http://www.rvblindrepair.com/DBM_Products.htm
Good information to keep on hand.
Mary Anne
__________________
Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
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05-01-2011, 10:56 AM
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#11
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Senior Member
Join Date: Jul 2009
Location: Mostly the US
Posts: 10,002
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Quote:
Originally Posted by villain2000
Not to highjack this thread, but.....I have about a year and a half of warranty left so I really wrestled with this over the replacement of a leaky toilet valve. My tt dealer is about 100 miles from my front door. In the end, with gas being $4 per gallon, I had the manufacturer send me the valve and I replaced it myself.
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Whether it's a window blind or a toilet or anything else bumper to bumper, remember that if you are too far from your dealer, call Jayco and they will authorize you to go to a local shop to you so you can have needed warranty work done
__________________
Denise, DH, grandkids, and two rescue pups
-2016 Jay Flight 29QBS Elite
-2016 Ford F-250 XLT 4x2, 6.2L EFI V8, 4.30 Elec Lock, Heavy duty Alt
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05-01-2011, 12:47 PM
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#12
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Senior Member
Join Date: Aug 2010
Posts: 208
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Quote:
Originally Posted by healthi
Whether it's a window blind or a toilet or anything else bumper to bumper, remember that if you are too far from your dealer, call Jayco and they will authorize you to go to a local shop to you so you can have needed warranty work done
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This is really great info! Thanks! I am wondering what their idea of too far away would be? I think, though, as campers, most of us are pretty hands on type people. You gotta be to enjoy campping. If its something withing my skill range and I have the parts provided, i dont mind (and most of the time prefer) to do the work myself.
__________________
Traded IN 19BH......;-( Miss It!
:cool: 2013 F150 STX Super Cab With Factory Tow Package, Inegrated Trailer Brake Control, 5.0 Liter with 3.55 Gears and Posi Traction :cool:
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