Bad workmanship

[Ustabslim]

What I'v found in trailers is no different than cars. The least expensive cars have the least expense parts and the fit and finish is not the same....a Chevy cobolt is not even close to a decked out Tahoe. They make all types of trailers to fit more budgets...unfortunately the lowest priced trailer is not going to be made like the highest priced. Good news.....Jayco 2 year warranty. Take them in...fuss and scream if no satisfaction. They don't want all the commotion going on in the sales area. They will fix and get you out of their hair.

[Tail_gunner]

Originally Posted by striper44

Ok here is an up date on my trailer just talk to the dealer. Seeing i did all the work to repair my trailer they are sending me a check for 425.00 for parts and labor they pay me 3 hours labor and all the parts i had to buy they are a first class dealer

You are very lucky.
Soon after taking delivery of our new 2013 Eagle 284 BHS, the water heater quit working in gas mode. Since I wanted to avoid pulling the trailer 90+ miles each way to the dealer for something simple, I did a bit of trouble shooting trying to diagnose why the water heater was not working on gas only.

After the dealer looked at it, the dealer verified my findings and even swapped out the gas valve. They were scratching their heads when that didn't fix the problem. Some crawling around under the rear bunk revealed the water heater was placed on top of its gas supply hose, pinching it off.

I made several inquiries to get some sort of reimbursement for my time and fuel costs to drag the trailer back to the dealer for what was clearly a lack of quality control on the production line.

I didn't get so much as a T-shirt.