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06-23-2012, 08:29 PM
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#1
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Senior Member
Join Date: Jun 2011
Location: San Jacinto, Calif
Posts: 459
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Roof warranty?
I was looking at a used 2010 Jayco 29RLS. I asked the sales man if it had a warranty, he said it comes with a 2 year factory warranty but didn't know if that was only to the original buyer. He also said Jayco trailers come with a 12 year warranty on the roof, but didn't know if that was only to the original owner also. This from Richardson RV suppose to be one of the biggest Jayco dealers around. Does anyone here know the warranty situation?
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If you are born once you will die twice
If you are born twice you will die once
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06-23-2012, 08:52 PM
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#2
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Senior Member
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
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As far as I know, the warranty is only for the original owner. I purchased my trailer when it was about 6 months old and I did negotiate a basic warranty through the dealer for major appliances - but anything through Jayco is probably not going to be honored.
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06-23-2012, 08:56 PM
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#3
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Senior Member
Join Date: Jun 2012
Location: Sparta, TN
Posts: 1,174
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I would assume the warranty is non-transferable. But I do not know this for a fact. However, I do know I would not want to deal with a salesman that does not know the score. I would be skeptical of any promises made.
Personally, I always treat warranties as a perk. If they work fine. But my purchase economics disregard warranties.
__________________
Chuck - Sparta, TN
2012 Jay Flight 22FB, 2 x Honda EU2000i
2013 GMC Yukon XL Denali AWD
EDUCATION is what you get when you read the fine print.....
EXPERIENCE is what you get when you don't.
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06-24-2012, 08:12 AM
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#4
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Member
Join Date: May 2011
Location: North Phoenix, AZ
Posts: 70
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From the factory web page...
Each Jayco is warranted to the original purchaser for twenty-four (24) months or twenty-four thousand (24,000) miles (mileage limitation applies to motorized products only), whichever occurs first, from the original date of purchase against defects in materials and workmanship.
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26RLS with Dodge RAM 1500
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06-24-2012, 04:24 PM
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#5
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Moderator Emeritus
Join Date: Apr 2011
Location: Michigan
Posts: 9,424
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Quote:
Originally Posted by joe in calif
snip....... He also said Jayco trailers come with a 12 year warranty on the roof....... snip
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The 12 year warranty is provided by the EPDM rubber roofing material manufacture, not Jayco. It only covers the actual rubber roofing material, not the structure that supports it (outside the Jayco 2-year warranty).
Bob
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)
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06-24-2012, 05:47 PM
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#6
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Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
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Quote:
Originally Posted by joe in calif
I was looking at a used 2010 Jayco 29RLS. I asked the sales man if it had a warranty, he said it comes with a 2 year factory warranty but didn't know if that was only to the original buyer. He also said Jayco trailers come with a 12 year warranty on the roof, but didn't know if that was only to the original owner also. This from Richardson RV suppose to be one of the biggest Jayco dealers around. Does anyone here know the warranty situation?
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A lot of dealers will tell you what you want to hear until they get your money.
The sales people know what the warranty covers. If they aren't going to be up front with you, I wouldn't deal with them.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
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06-24-2012, 05:55 PM
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#7
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Senior Member
Join Date: Sep 2011
Location: Luray, VA (central Shenandoah Valley of VA)
Posts: 1,430
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Yes, my warranty literature also says that both the general and the roof warranty are to the original purchaser only, and furthermore, that owner must have sent in the registration card within 30 days to activate the warranty. Sorry, but don't think either Jayco or Alpha sytems will honor a warranty under your circumstances.
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2003 Ford F-350 V-10 Crew Cab 4WD Long Bed
2004 Jayco Designer Medallion 29 RLTS 5th wheel
Bill, Gayle, Teddy (Jack Russell terrier), and Honey (Beagle)
Retired at last !
Nothing is foolproof to a sufficiently talented fool.
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06-25-2012, 12:11 AM
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#8
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Senior Member
Join Date: Jul 2011
Location: Albuquerque
Posts: 261
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I believe they cannot deny warranty for not sending in the card - legally. That said, it can make you life easier . . .
-Chak
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06-26-2012, 06:21 AM
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#9
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Junior Member
Join Date: Jul 2011
Posts: 21
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A Jayco dealer / salesman that does not know what the Jayco warranty terms are ? There are too many good Jayco dealers out there to be using this one. I would have to pass on this trailer. How many other unknowns are there ?
Dwight
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06-26-2012, 07:22 AM
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#10
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Senior Member
Join Date: Jun 2011
Location: San Jacinto, Calif
Posts: 459
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Thanks for all the replies. I kind of thought it was just the original buyer but now I know.I ended up not getting that trailer, When we sat down to write it up he had it $2500 more than I agreed on. I told him we agreed on $18000 and he had the total at $2500 more. He said that's taxes and license fee, I said my $18000 was out the door, needless to say, I just got up and walked away. So I'm looking for something about a 2010 29RLS, let me know if you hear of a nice one around So Cal area.
__________________
If you are born once you will die twice
If you are born twice you will die once
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06-26-2012, 03:53 PM
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#11
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Junior Member
Join Date: Jul 2011
Posts: 21
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joe in calif
The change in the out of the door price is exactly what I meant when I said how many more unknowns would there be with this dealer. I am sure that there would have been more before you took delivery. As I stated above there are many good Jayco dealers out there that know their product and are up front about the deal. Good luck I hope you find what you are looking for.
Dwight
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