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Old 02-08-2013, 07:57 AM   #1
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Jayco & Full Timers

If you full time in your new Jayco, is the warranty any good at all? I read where the warranty is no good if you Full time!
May need to find something with a warranty that would cover Full Timing! Reading about lots of problems here.

The reason I ask is we are full timing in a 2003 Designer 31RLS, Thinking about a new Pinnacle!
Not sure yet though havent seen one yet. But our Designer has been pretty "Bullet Proof" for over 1300 nights so far. time mostlly spent at seasonal sites at various places. Technically full timiing since Aug 2012.

Thanks for any and all replies!
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Old 02-08-2013, 08:11 AM   #2
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Welcome! I believe they are covered for full time use from what others have posted, but an email to Jayco will confirm to be sure.
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Old 02-08-2013, 11:42 AM   #3
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I have an Eagle lite and in the owners manual it says not intended for full time use... That said I had no troubles with Jayco fixing what needed fixing on the RV.. I am in my RV 9 months of the year. Oct 15-April 1. then on and off all summer...
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Old 02-08-2013, 07:41 PM   #4
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We fulltime on our Pinnacle and have never been questioned by Jayco on any warranty work.

Jayco like many other manufacturers excludes fulltiming in their warranty paper work but I have never heard of a warranty claim being denied for resonable Fulltime usage.

In most cases it is Don't Ask, Don't Tell. If they do not ask, why would you tell the dealer or the manufacturer you are fulltiming?

I think one reason for the exclusion is if the RV has excessive wear and tear during the warranty period due to fulltime use, they have an out.

One manufacturer recently changed their warranty to "Fulltimers Warranty" but they did not change the product, just the warranty.
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Old 02-09-2013, 08:23 AM   #5
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Thanks for the replies. I was wondering if there was a major problem with the Frame, Fiberglass, etc. something major and very expensive to fix, would they cover it. As for don't ask don't tell, if it was a major repair they coulod find out in many ways if you were full timing. In my case, we have a P.O. box for mail. But you must have a physical address for packages, UPS or Fedex. That is a Camp Ground, so it would be a give away!

Rob. Have you had anything other than "Minor pronlems with your Pinnacle??
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Old 02-09-2013, 09:59 AM   #6
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I think the only thing they might squawk on is if you wore out your carpet... anything else would probably be no questions asked warranty
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Old 02-09-2013, 02:56 PM   #7
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Quote:
Originally Posted by judgerr View Post

Rob. Have you had anything other than "Minor pronlems with your Pinnacle??
We only have a P.O. Box too and use our Daughters address for packages or when we need a street address.

Our Pinnacle's registration with Jayco is actually registered to our P.O. Box as a mailing address.


In our first year of ownership and approx 8000 miles of towing, the few what I consider minor problems we have had are;

1. During PDI the Air Mattress had a hole in it, Jayco shipped a new one to us.

2. Water Heater Thermostat for the Electric Operation failed in the first few weeks of ownership, dealer replaced.

3. Door Side Slide with sofa was dragging at the top. dealer adjsuted slide.

4. Entertainment Center Slide not working correctly, dealer found loose wire at slide controller.

5. Aluminum Wheel cracked, (may have been caused by me, not sure) replacement ordered by dealer.

6. Waste Valve for Kitchen would not close all the way, dealer replaced.


Overall we are very happy with the performance of our Pinnacle and the Dealer / Jayco support.


We have done a number of mod's, not because things did not work we just wanted to make them better.

1. We replaced all the Halogen Puck lights with LED's

2. Installed an Electric Fireplace (Did not come with one)

3. Added a Sub-Woofer to the sound system for better sound,

4. Upgraded the trailer tires from "E" Rated to "G" Rated
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Old 02-10-2013, 08:54 AM   #8
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That doesn't sound to bad. As for using one of our kids addresses for packages, at present the closest one to us is about a thousand miles away. Closest to our summer location is 200 miles away. So it would mean reshipping everything!
Likely will go with the Pinnacle when we trade. Not sure yet how soon, still pretty comfortable in our Designer. But a little more room would be nice. Problem is all the new camperss are so heavy!
Anyhow thanks everyone for your info.

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Old 02-10-2013, 09:18 AM   #9
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Think your wife would like pantry storage?

Mine did and we do.





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Old 02-10-2013, 10:58 AM   #10
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Technically, you're right, Judgerr, but I think most dealers wouldn't question whether or not you're full timing if a valid warranty repair was needed. Refusing warranty work for simply using your trailer wouldn't help their repeat sales business very much.

I downloaded the owner manual for my TT at http://www.jayco.com/pages/products/owners-manual/ and read this in the warranty information section:

Quote:
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the following: defects in materials, components or
parts of the RV not attributable to Jayco; items that are added or changed after the RV leaves the possession of Jayco;
additional equipment or accessories installed at any dealership, or other place of business, or by any other party, other
than Jayco; any RV used for rental or other commercial purposes (Note: It shall be concluded that the RV has been used
for commercial and/or business purposes if the RV owner or user files a tax form claiming any business or commercial tax
benefit related to the RV, or if the RV is purchased in a business name); any RV sold outside the United States, U.S.
Territories or Canada; any RV not used solely for recreational travel and camping;...snip
The policy probably wouldn't hold up legally. What if you took a two year long (the full warranty period) recreational camping trip? Is that full timing, or using the RV as intended?

I've owned my 26BH for over two years now, towed it over 30K miles, and "camped" in it for probably 3/4 of the two years I've had it. All of the minor warranty repairs the trailer needed were done, no questions asked. And it's held up very well. I'm sure I'll get many more years of "camping" and "recreational use" out of it, too. :hihi:

Bill
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