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Old 01-11-2016, 05:21 PM   #1
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2016 Precept 31UL Air Conditioner Woes

We purchased our Precept in June 2015. The day we took it home, the air conditioner did not work (among other things). 1 week later we were able to get it back to the dealer. To make a long story short..... after multiple tries by the dealer's maintenance shop... the problem has not been fixed. We are at a loss as to what to do now. Anyone else have this problem?? I am ready to give this RV back to them.
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Old 01-11-2016, 05:26 PM   #2
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What is not doing? Not running (no fan), not cooling?????
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Old 01-11-2016, 06:18 PM   #3
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Unhappy A/C works intermittently

Without warning the A/C will switch to HOT air coming from the defroster!!
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Old 01-11-2016, 06:21 PM   #4
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Are you talking about the dash AC?
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Old 01-11-2016, 06:40 PM   #5
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Dash A/C

Yes, sorry about that, it is the Dash A/C. Ford checked their part of it and said everything was working fine. Our dealer has tried 3 times, the last being in September, and then said they couldn't get to it until December. Then in December they said they couldn't get to it until February!
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Old 01-11-2016, 06:42 PM   #6
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You are a patient man. I would be escalating that to Jayco. Others have posted a customer service # for MH's on here.
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Old 01-11-2016, 06:45 PM   #7
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Obviously another inept service department.
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Old 01-11-2016, 06:56 PM   #8
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service ?

I'm very frustrated. First they said the hoses were put on backwards...then they said it was installed backwards at the factory!!! I spoke to the manager about this and that I was ready to return this vehicle to him. I was questioning the quality of the product... and he told ME that made HIM angry! Really?!
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Old 01-11-2016, 07:02 PM   #9
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As norty1 said I would be on the phone to JAYCO since the dealer really doesn't appear to want to fix it.
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Old 02-04-2016, 09:09 AM   #10
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I called JAYCO and told them what has been going on. I was told I could take my Precept to any RV repair shop and have them contact JAYCO directly before repairs and get a quote of the repair reimbursement price. Sounds great.... but every place I've gone to said they don't like dealing with warranty work because they don't pay a fair price. SO they all want US to pay for the repair and then "try" and get our money back from JAYCO. I am seriously regretting my purchase!!!!!
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