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Old 11-10-2014, 07:25 AM   #11
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Any dealer who says they can't compete is full of crap! The so called "online" dealers have the same overhead issues as the local dealer. They have a brick and mortar location and maintain repair shops to do warranty and other repairs. A local dealer who is 8 to 10K higher and wont offer a more competitive price doesn't deserve your business. I would buy local if they were within $1500 or so but more than that I would look at other options. Just remember to factor the transportation in your calculations. We are in California so transportation is a big ticket item.

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Old 11-10-2014, 08:16 AM   #12
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PanHead Hello, I feel the same way you do,However a small dealer ( we have several)
will not get the same price break from the manufacturer,that a large dealer does,that orders several units at one time and moves a lot of stock,all dealers are not given the same prices from the manufacture , the more you order and buy the better the price,the large dealers that move stock can give a better price. Well in Texas Retail any way ....
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Old 11-10-2014, 09:02 AM   #13
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We bought our Eagle TT from a local dealer, the first time I tried to take it in for some minor stuff I was told I would have to leave it and they would get to it in around 6 weeks and the repair could take up to 6 weeks.

Sometimes buying local doesn't matter in the end.

You might call the local dealer and ask about brining in the model you are looking at because ..... the slide isn't working properly and see how long it will take to repair.
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Old 11-10-2014, 11:11 AM   #14
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We bought our Eagle TT from a local dealer, the first time I tried to take it in for some minor stuff I was told I would have to leave it and they would get to it in around 6 weeks and the repair could take up to 6 weeks.

Sometimes buying local doesn't matter in the end.

You might call the local dealer and ask about brining in the model you are looking at because ..... the slide isn't working properly and see how long it will take to repair.
Exactly. Just because a dealer is local does not mean they are good and everything will be peachy.
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Old 11-10-2014, 02:40 PM   #15
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Exactly. Just because a dealer is local does not mean they are good and everything will be peachy.
That's the truth with my experience. The wife and I bought our first RV from a one week show that was going on at a local mall from one large Central Florada RV dealer (I'll leave them nameless). We looked, without the intent of buying, but literally fell head over heels with a Jayco Featherlite model. We bought, and at first, the purchase was pleasant. However, there were some signs we should have been red flagged on. We were told we would be called within a couple of days to schedule the pickup and demo day, plus to schedule the install of the brake controller on our tow vehicle prior of course to the demo/pickup date. Our sales person stated he would be calling us to keep us up to date with the status of our purchase issues/schedules. After 3 days of no calls (we were to be picking up the unit within one week of the show purchase), we went back to the show on a weekday night, and got it scheduled with a manager who was at the show; he apologized and stated this would not be an issue again. Strike one.

Then, we called the sales person that next day to ask about getting a screen inclosure purchased and installed prior to the pickup and demo date; "sure" he replied, "I'll have the parts guy call you to arrange this". That call never happened. Strike two.

The day we arrived (Saturday) for our demo and pickup, we were asked for proof of insurance, and a check for $168.00 for the trailer tag. We were dumbfounded, as we were not told we required this paperwork to take delivery (we did contact our insurance company the day after we purchased to start coverage on the day of our demo/pickup date). Since our insurance agent was not open on Saturday, we could not provide this paperwork. The girl behind the desk stated that this requirement was "stamped with a red letter stamp" on our contract. We of course had with us that day all our paperwork that was given to us the day we signed the papers; I handed that to the girl and asked her to show us this. The RV sites manager "made an acception", and told us to FAX this paperwork to them on Monday to allow us to take delivery today. Strike three.

Then after the demo, they hooked up the camper to our truck. They ran through a check to verify the brake, turn signal, and electric brake controller all functioned, and found that the e-brakes were not working. We took the truck in two days prior, and waited 2 1/2 hours while they installed the controller (which we paid them to do). After an additional 1 hour and 20 minutes on demo/delivery day, they tried installing a new controller, only to find that it still did not work, and that the installer placed the wire to the brake pedal switch on the wrong wire. They had a test box that's used to test all this, yet it was apparently not used (?) two days earlier when it was first installed. Strike 4 (wait, you're out after three strikes, right?)


We found another Jayco dealer other than the one we bought from, who will get any warranty work that may be required, plus our future business.
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Old 11-10-2014, 05:23 PM   #16
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Any dealer who says they can't compete is full of crap! The so called "online" dealers have the same overhead issues as the local dealer. They have a brick and mortar location and maintain repair shops to do warranty and other repairs.
Steve
I think it is a bunch of BS when they won't offer more of a discount when you tell them the on line quote. I purchase my 2014 White Hawk from RV Connections in Middlebury In. Yes they do have a show room, but 90% of their business is online and new units are ordered for you. They are 2 miles from the Jayco factory and call you when the unit is ready for pickup. They have it in their shop for a couple days to do final prep. They have no floor plan loans [you pay when you place the order] and they don't have acres of units on site. Rv Connections goes by a different name [Richardson RV I think] in Calif. They do have retail sites and I don't know how that portion of the agency works, but the Middlebury site has a lot of advantage over a local dealer and they pass most of that savings on to you. Expect a 30% discount off of MSRP.

There has been a ton written on this on other threads. You might want to read them. Do a search. You can expect to save significant $$ and my experience was nothing but positive. You have to factor in the cost of picking up your unit. In my case it was 900 miles round trip. I have heard dozens of war stories about bad service at local dealers. You might or might not get faster service at a place where you bought, but I have now had my White Hawk for 1 1/2 years and haven't had to go to a dealer for warrantee a single time. When we return from our winter trip south in March we will be nearing the end of our 2 years so we'll be making a list. It it takes our local dealer [150 miles round trip] 30 days to get to it, who cares. It will get addressed. Jayco will make sure you get warrantee service if your closest dealer gives you a lot of crap. Saving $5, 6, or more thousand and giving up that love connection with your local guy that might get you in a week faster is a smart deal in my book.
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Old 11-11-2014, 05:24 PM   #17
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My trailer listed out 34000.00 and got it for 25995.00 it's a jayco white hawk 31dslb i bought it at a local dealer in ct this is the time of year you want to buy. this particular dealers closes a week before thanksgiving and open after the first of the year so they try to sell what they have on the lot before they close and besides who pays list price
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Old 11-11-2014, 06:45 PM   #18
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You need to keep in mind that local dealers do not have to perform service on units they did not sell. They are under no obligation.
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Old 11-11-2014, 08:16 PM   #19
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We just made the trip this past weekend to pick up our new Eagle Premier 375 BHFS from RV Direct. We now have a unit that is far nicer than I ever thought we would possibly have simply because we saved just over $30K off sticker price, which was 15 - 20K less than what I could find at any dealer within 150 miles or advertised on RV Trader. I also got a quote from RV Express which was 5K higher. It was well worth the 1200 mile round trip!

I was pretty skeptical about how the process would go but I couldn't be happier. After getting an appointment to pick it up the delivery manager called to let us know they would be prepping it a few days ahead since we were coming from a long distance so they could make sure there were no issues. He also asked if we would like to have it winterized or if we planned to use it. We arrived for our appointment and within a couple of hours were headed down the highway with it.

After our experience I would highly recommend it. One of the best parts was not having to haggle with the sales guy. They Email a quote and you can take it or leave it. I actually had them quote several different units before we made up our mind. We almost went with a Pinnacle because we could have bought it for much less than what an Eagle Premier would have been at the dealer, but we really wanted the bunkhouse so the Pinnacle was out.

At the very least you should go to their website and request a quote if you haven't already.
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Old 11-11-2014, 09:31 PM   #20
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Any dealer who says they can't compete is full of crap! The so called "online" dealers have the same overhead issues as the local dealer. They have a brick and mortar location and maintain repair shops to do warranty and other repairs. A local dealer who is 8 to 10K higher and wont offer a more competitive price doesn't deserve your business. I would buy local if they were within $1500 or so but more than that I would look at other options. Just remember to factor the transportation in your calculations. We are in California so transportation is a big ticket item.

Steve
I agree in many respects, however RV sales from an internet dealer is a far different business model. They will quote differently depending on where the potential buyer is from. RV direct for instance will provide considerably differnt quotes to someone from CA vs someone who is much closer to them. The business model dictates this for two reasons

1) less likely to be a drain on the service department after the sale because they are gone

2) if someone is traveling 1500-2000 miles to get an RV that is found money for the dealership. That customer is not part of what would be considered their available market.

That said I would not pay a huge mark up locally either, but I will some for convienence
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