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09-12-2021, 04:09 PM
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#1
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Senior Member
Join Date: Oct 2020
Location: Columbia
Posts: 321
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Camping World
I know a lot of you have had some issues with CW, but I wanted to post recent activity with my local store here in SC.
We shopped CW when we started searching for our new trailer. They were not even close to the price we got when we purchased our 212qb in PA.
When we needed the inevitable warranty work, our local CW took care of all of the repairs, no questions asked.
The service department scheduled the appointment, made a list of repairs, ordered the parts and completed all of the work to our complete satisfaction. The staff there kept us fully informed each step of the way and completed the work on time.
Just wanted to give them a thanks for a job well done.
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09-12-2021, 04:33 PM
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#2
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Senior Member
Join Date: Dec 2020
Location: Spring
Posts: 928
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Nice to hear something good about them for a change.
__________________
2016 Starcraft AR One 18QB
2016 Colorado LT 3.6L V6 Ext. Cab
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09-12-2021, 04:39 PM
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#3
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,771
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Good news!
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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09-12-2021, 04:46 PM
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#4
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Senior Member
Join Date: Nov 2015
Location: Maine
Posts: 2,622
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I believe they are a franchise. I just haven't found a CW that was honest yet
Our nearest one wanted all our personal info before showing us any trailer . We declined and he still let us out on the lot with hiJe said we could pull a 5500 lb trailer with our 5000 lb tow capacity truck
What a pushy salesman
We left
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09-12-2021, 05:48 PM
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#5
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Senior Member
Join Date: Nov 2016
Location: San Antonio
Posts: 2,882
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Quote:
Originally Posted by Jacjayco
I know a lot of you have had some issues with CW, but I wanted to post recent activity with my local store here in SC.
We shopped CW when we started searching for our new trailer. They were not even close to the price we got when we purchased our 212qb in PA.
When we needed the inevitable warranty work, our local CW took care of all of the repairs, no questions asked.
The service department scheduled the appointment, made a list of repairs, ordered the parts and completed all of the work to our complete satisfaction. The staff there kept us fully informed each step of the way and completed the work on time.
Just wanted to give them a thanks for a job well done.
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I’ve had a couple pleasant experiences at CW.
__________________
2017 JayFlight 21QB
2021 Ford F150 SCrew 3.5 Eco, 157”, 3.55, Tow Pkg
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09-12-2021, 06:36 PM
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#6
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Senior Member
Join Date: Oct 2019
Location: Phoenix
Posts: 3,828
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You found one of a very few from what we have seen and heard.
__________________
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09-12-2021, 06:55 PM
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#7
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Senior Member
Join Date: Dec 2017
Location: Nor Cal
Posts: 3,088
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Quote:
Originally Posted by Kim Gass
I believe they are a franchise. I just haven't found a CW that was honest yet
Our nearest one wanted all our personal info before showing us any trailer . We declined and he still let us out on the lot with hiJe said we could pull a 5500 lb trailer with our 5000 lb tow capacity truck
What a pushy salesman
We left
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Hmmm. Isn't “pushy salesman” redundant?
__________________
2018 JayFlight SLX 212QBW
1999 Ford F-250 Super Duty Lariat SC, 7.3L PSD, 3.73
Transfer Flow 50 gal aux; Andersen WDH; Prodigy P2
😁 "If a man says he’ll fix something, he will. There’s no need to remind him every 6 months.
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09-12-2021, 07:42 PM
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#8
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Senior Member
Join Date: Dec 2020
Location: Spring
Posts: 928
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I had a few small problems with my Starcraft I bought from CW in 2016. I was able to get them fixed, a black tank valve leaking, a porch light lost while traveling, and a rusted stabilizer jack that broke on first use. I bought all the parts and made them reimburse me for the cost. I did not want it tied up for months in the shop. I dealt with the GM of the CW dealership, not the Service Manager. It was to my satisfaction, but I would not buy from them again.
__________________
2016 Starcraft AR One 18QB
2016 Colorado LT 3.6L V6 Ext. Cab
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09-13-2021, 05:35 AM
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#9
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Senior Member
Join Date: Sep 2019
Location: Longs
Posts: 1,484
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Was this dealership a recent acquisition by CW? Most are good for about a year after acquisition and then they go downhill fast after all the CW policies and procedures are implemented.
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09-13-2021, 07:35 AM
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#10
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Senior Member
Join Date: Nov 2015
Location: Maine
Posts: 2,622
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Quote:
Originally Posted by LuckyDuck
Hmmm. Isn't “pushy salesman” redundant?
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nope.. We bought from a small local dealer. They sell. They don't oversell
__________________
2021 GMC Canyon
2021 Jayco 212QB
WDH ; Anderson
2012 Honda Ridgeline not towing anymore
2016 195 RB traded in
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09-13-2021, 07:44 AM
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#11
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Camping World
OP glad to hear of your positive experience. Not sure what SC one you went to but while camping in Myrtle Beach SC 3-4 years ago we stopped in the local one. Just needed propane. But while there we decided to check out some 5th wheels. The sales people were nice and told us the campers were unlocked and feel free to look. We were happy they didn’t want to follow us around. They did come check on us twice as we were looked for prolly 45 mins.
__________________
2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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09-13-2021, 11:43 AM
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#12
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Senior Member
Join Date: Dec 2017
Location: Nor Cal
Posts: 3,088
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Quote:
Originally Posted by Kim Gass
nope.. We bought from a small local dealer. They sell. They don't oversell
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As did we. A year later, though, it was bought out by Gander (CW). Thankfully, they’ve still been pretty good.
__________________
2018 JayFlight SLX 212QBW
1999 Ford F-250 Super Duty Lariat SC, 7.3L PSD, 3.73
Transfer Flow 50 gal aux; Andersen WDH; Prodigy P2
😁 "If a man says he’ll fix something, he will. There’s no need to remind him every 6 months.
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09-13-2021, 04:24 PM
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#13
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Senior Member
Join Date: Oct 2020
Location: Columbia
Posts: 321
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Nope, not a new CW store. I moved here in 2013 and they were here then, I think.
They also have no problem letting us look at units on the lot for sale.
Anyway, just my experience....
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09-13-2021, 05:23 PM
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#14
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Senior Member
Join Date: Dec 2020
Location: Spring
Posts: 928
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We had a very nice salesman at CW, when we bought our TT in 2016, but the minute we were done signing the papers, he act like he didn’t know us.
__________________
2016 Starcraft AR One 18QB
2016 Colorado LT 3.6L V6 Ext. Cab
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09-13-2021, 05:25 PM
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#15
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Senior Member
Join Date: Mar 2015
Location: State of Confusion
Posts: 5,004
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Quote:
Originally Posted by 16WhiteColly
We had a very nice salesman at CW, when we bought our TT in 2016, but the minute we were done signing the papers, he act like he didn’t know us.
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Reminds me of the old quote, "Wham, bam, thank you, ma'am!"
Murff
__________________
Murff
2015 White Hawk 20MRB (It's last year)
2017 F150 2.7 Eco Boost 3.73 Gears
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09-13-2021, 05:47 PM
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#16
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Senior Member
Join Date: Sep 2019
Location: Longs
Posts: 1,484
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We had a Camping World try selling us a unit that was there for service. The owner was mad when he saw the salesman taking us through his motorhome. We knew something was wrong as soon as we stepped inside.
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09-13-2021, 07:35 PM
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#17
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Senior Member
Join Date: Dec 2012
Location: Southern Indiana
Posts: 3,204
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I purchased my camper from CW in 2012. It was a very pleasant experience. The walk through, not so much as I knew more than the tech did. Worked out great though and I haven't been back there since. One other thing, they can't set up a WDH worth a crap.
__________________
2012 Eagle 320 RLDS
2017 Ford F-250 FX4 Crew STX 6.2l
3.73 E-locker
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09-14-2021, 01:31 AM
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#18
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Senior Member
Join Date: Dec 2020
Location: Spring
Posts: 928
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Quote:
Originally Posted by TCNashville
I purchased my camper from CW in 2012. It was a very pleasant experience. The walk through, not so much as I knew more than the tech did. Worked out great though and I haven't been back there since. One other thing, they can't set up a WDH worth a crap.
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Same experience on our walk thru. They do not care about setting up WD Hitches, they just want you on your way.
__________________
2016 Starcraft AR One 18QB
2016 Colorado LT 3.6L V6 Ext. Cab
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09-18-2021, 11:56 AM
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#19
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Senior Member
Join Date: May 2016
Location: Southwest Wyoming
Posts: 453
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We bought our Melbourne from Kaysville, UT Camping World. We are well pleased 5 years later. Our sales guy was great. We like CW a lot.
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09-18-2021, 11:58 AM
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#20
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Senior Member
Join Date: May 2016
Location: Southwest Wyoming
Posts: 453
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Furthermore, we love Jayco.
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