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Old 09-07-2017, 07:00 PM   #1
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couch cushions

We have a 2017 Jayco 264bhw and we have a problem with the couch. The foam padding seems to be shifted and now there is a big dent on one side where the two cushions meet. The couch doesn't have removable cushions and I cannot access the foam from the bottom.

Has anyone had this happen and have a remedy?
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Old 09-12-2017, 10:26 PM   #2
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I have a 2017 245RLS and the couch cushion looks exactly like yours. I would like to know what has caused this also.
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Old 09-12-2017, 11:34 PM   #3
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Welcome to the forum to both of you.
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Old 09-13-2017, 01:59 AM   #4
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My best guess is that the couch cushion is constructed with two pieces of "foam." One is the flat part of the seat, the other is the curved from part. The dent is due to the flat piece edge folding into itself when someone sat on the edge of the couch. Two suggestions. First, place palm of both hands, one on the rounded edge and the other on the flat part near the rounded edge and push in opposite directions. If "folded in" this will allow it to pop back out. Some investigation prior to next suggestion. Feel along the side (between the two cushions, to see if you can feel where the flat cushion meets the rounded one. When you find this (I would put on gloves so you don't tear the cushions with your nails) try to insert your fingers in between the two foam piece and wiggle your fingers back in forth while moving form 3 - 4 inches below to top back to the top of the seat. Hopefully this will disengage the flat piece that has been "bent in." The only other thing I can think of is that it is a manufacturing defect in the foam piece since it happened to both of you. Maybe you can both email Jayco on the same day and see if they have any recommendations.
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Old 09-21-2017, 09:07 PM   #5
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I took my trailer to the dealer today for the light recall. While I was there they looked at the couch cushion. The service people took a picture of the cushion and is sending it to Jayco. I will wait to see what they have to say.
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Old 09-22-2017, 02:55 AM   #6
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Fact is, Jayco, like most, if not all manufacturers, uses the cheapest foam they can to put in their cushions, both sofa and dinette.
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Old 09-22-2017, 11:02 AM   #7
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Are you sure the cushions are not removable ? I'm having mine redone as we speak. On my 2017 they unbolt from the frame. The foam they use was even worse than I thought. The foam that the local pro in my area advises is a 35-250 designation. Whats in there now was below even his lowest density.
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Old 09-22-2017, 11:44 AM   #8
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That's the RV industry you'll never get quality for the bucks you spend. All the foam they are using in chairs, couches, dinettes and you name it, is the lightest and lowest density. Once you sit on it, it will go down to the plywood. You can find dense foam on the market cut to size and replace existing.
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Old 09-22-2017, 03:33 PM   #9
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That black material you see above the springs is also inadequate. It is paper thin. It's purpose is to keep the spring wires from cutting into the foam with repeat use. My guy is putting what should be in there which is about a 1/4 inch thick material.
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