Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-26-2020, 09:15 AM   #1
Senior Member
 
SB_James's Avatar
 
Join Date: Jul 2019
Location: Peachtree City
Posts: 206
Dealer service center backlog!

We just finished our first long distance trip (2,700 miles) and I noticed some minor warranty issues, so I called my dealer to schedule an appointment this morning. First available day was August 19! Seems the COVID shutdown has backed everything up. Just wanted to give a heads up for those who may need work done. Be prepared for even longer wait time.
__________________

__________________
James & Tricia
2020 Eagle 321RSTS
2006 F250 CC SB Lariat FX4
Dealerproofed by Powerstroke Specialties
Air Lift Loadlifter 5000 Airbags | Blue Ox Super Ride hitch
SB_James is offline   Reply With Quote
Old 06-26-2020, 10:23 AM   #2
Senior Member
 
Vicr's Avatar
 
Join Date: Apr 2016
Location: Snohomish
Posts: 1,145
Call Jayco direct and get an authorization to take it to an independent RV shop.
__________________

Vicr is offline   Reply With Quote
Old 06-26-2020, 11:50 AM   #3
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 8,954
Quote:
Originally Posted by SB_James View Post
First available day was August 19! Seems the COVID shutdown has backed everything up. Just wanted to give a heads up for those who may need work done. Be prepared for even longer wait time.
Not just COVID. The fact that RV's are selling at a record pace and most dealers are buried in not only service, but also getting new rigs ready for delivery.
__________________
DISNEY LOVERS
Grumpy is online now   Reply With Quote
Old 06-26-2020, 12:29 PM   #4
Senior Member
 
Join Date: Jul 2017
Location: bridgman
Posts: 175
If the factories don't get Mobil service trucks and get on top of the dealer servicing units that they sell weather or not if they actually sold it the reputation will get even worse. The manufacturers need to push for more new campgrounds also, with 400,000 plus new campers a year and no new campgrounds it's getting hard to go anywhere to use your camper.
hyperactive is offline   Reply With Quote
Old 06-26-2020, 12:47 PM   #5
Senior Member
 
SB_James's Avatar
 
Join Date: Jul 2019
Location: Peachtree City
Posts: 206
@hyperactive, youíre right about the campground situation! We used to go to St. George island state park in FL every September in the mid-2000ís and it was easy to get a spot. Now it is booked solid 21 months out!

FYI- my items are more nuisance issues than critical stop-camping. So I will likely do most of it myself. The biggest thing creeping up is the Schwintech gear on the kitchen slide is starting to take chips out of the gear rack so I might need that adjusted and wanted to take advantage of the 2 year warranty. I might call Jayco and see what my options are.
__________________
James & Tricia
2020 Eagle 321RSTS
2006 F250 CC SB Lariat FX4
Dealerproofed by Powerstroke Specialties
Air Lift Loadlifter 5000 Airbags | Blue Ox Super Ride hitch
SB_James is offline   Reply With Quote
Old 06-26-2020, 02:31 PM   #6
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 8,954
Quote:
Originally Posted by hyperactive View Post
If the factories don't get Mobil service trucks and get on top of the dealer servicing units that they sell weather or not if they actually sold it the reputation will get even worse. The manufacturers need to push for more new campgrounds also, with 400,000 plus new campers a year and no new campgrounds it's getting hard to go anywhere to use your camper.
Many local governments are the problem, they won't allow them to be built.
__________________
DISNEY LOVERS
Grumpy is online now   Reply With Quote
Old 06-26-2020, 03:45 PM   #7
Senior Member
 
Join Date: Apr 2015
Location: Michigan
Posts: 2,525
Another big problem is a shortage of parts due to the virus. I deal with several companies(Non RV) and so much is backordered, some things will not be back in stock until late Oct.
Sundancer330 is offline   Reply With Quote
Old 06-26-2020, 04:07 PM   #8
Senior Member
 
Northern Wis.'s Avatar
 
Join Date: Jan 2012
Location: Northwestern Wisconsin
Posts: 152
It has become a challenge to find an RV site.The idea of- Let's just take off for the weekend is a thing of the past
__________________
2008 F250 V10 TorqShift
2014 Eagle HT 26.5RLS
Northern Wis. is offline   Reply With Quote
Old 06-26-2020, 04:08 PM   #9
Senior Member
 
Join Date: Jun 2016
Location: State of
Posts: 273
Actually this is pretty normal this time of year.
__________________
2016 19RD Elite - Thermal
DaveT is offline   Reply With Quote
Old 06-26-2020, 04:26 PM   #10
Senior Member
 
EA37TS's Avatar
 
Join Date: Sep 2019
Location: Chester
Posts: 752
Quote:
Originally Posted by hyperactive View Post
If the factories don't get Mobil service trucks and get on top of the dealer servicing units that they sell weather or not if they actually sold it the reputation will get even worse. The manufacturers need to push for more new campgrounds also, with 400,000 plus new campers a year and no new campgrounds it's getting hard to go anywhere to use your camper.
RVIA represents the campground owners as well as the manufacturers.

As long as people keep buying RVs with the warranty situation the way it is the manufacturers are not going to change. Also, the more RVs the dealers sell the longer the wait for warranty repairs.

For the small nit noid stuff I would Call Jayco and ask if they would send the parts for self install. I would only go to the dealer for major items.

My plan is a Factory Service visit in August and when I pick the coach up from that service appointment I'll make an appointment for another visit a month out from warranty expiration. If I don't need it then I'll cancel the appointment.

BTW, we have not had any issues making campground reservations. We have three reservations on the books now (all private rv parks) and all of them have been made within the last two weeks. My daughter and SIL made two reservations within the last 2 weeks with one at a state park and one at a private campground.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk TOAD
EA37TS is offline   Reply With Quote
Old 06-26-2020, 05:26 PM   #11
Senior Member
 
Join Date: May 2016
Location: Way down here........FL
Posts: 1,932
Quote:
Originally Posted by Vicr View Post
Call Jayco direct and get an authorization to take it to an independent RV shop.

X2
__________________

__________________
Jack

2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
jasum is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 10:09 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.
×