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04-12-2013, 09:10 PM
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#1
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Member
Join Date: Mar 2013
Posts: 53
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Found TT but Dealer rep is doubtful
Well we located a eagle TT we been looking for ,pretty close to the one we want, price is in line with nada BUT read many complaints about dealer service, to rude, broken promises, false delivery dates, etc, 34 complaints to the BBB les than a year?? There is a case which a customer bought a tt-NEW then when it was delivered was a used one. If we buy from them we are afraid what is delivered to us will be a complete opposite of what we bought. It is a used unit but getting past the bad dealer rep is something to ponder. I guess I answered my own question, Walk Away. Or does all dealers have BBB complaints??
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04-12-2013, 09:34 PM
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#2
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Senior Member
Join Date: Nov 2012
Posts: 102
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Walk
__________________
Diane & Jeffrey Wilson
Dennis (the Jackshyt ) part Jack Russell part Shytzu
Ricky aka The rotund one
Sherman ( the Pomeranian ) he runs the show!!!
2006 Jayco Eagle 322 FKS
2011 Toyota Tundra Crewmax. aka The RED Tundra !!!!
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04-13-2013, 04:55 AM
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#3
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Senior Member
Join Date: Apr 2012
Location: Evans, Ga.
Posts: 325
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I would find another dealer in the area, and tell him about the TT you are looking at. Then ask if it would be possible
for him to make the deal happen. Also let him know you plan on bringing it to him for all your service work. But you really don't know the
history behind that TT. So it might be better to just WALK AWAY!!
__________________
2016 Ford F-250 Lariat 6.7L V8 Diesel
2013 Jayco Whitehawk 26DSRB
Rick
US Army
VN.71-72
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04-13-2013, 05:51 AM
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#4
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Senior Member
Join Date: Dec 2012
Location: SE Minnesota
Posts: 165
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Don't walk, run very fast and don't look back, find another unit elsewhere
__________________
49 Nights camped in 2014
58 Nights camped in 2013
2013 Jayco JayFlight 28 BHBE born on Date 1/22/13
1985 21' Hi-Lo (Sold)
93 Yamaha G9A
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04-13-2013, 06:06 AM
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#5
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Senior Member
Join Date: Jul 2011
Posts: 161
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Quote:
Originally Posted by Dirtfan
Don't walk, run very fast and don't look back, find another unit elsewhere
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X2!
__________________
Soulman :cool:
"If I was any better, I'd be dead"
"The sun's always shining...otherwise it would be dark"
"God looks out for the stupid, so I keep Him pretty busy"
2005 Dodge 2500 Diesel in proper Purdue gold and black (the Coally Roller)
2013 Jayco Swift 264BH
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04-13-2013, 11:32 AM
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#6
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Senior Member
Join Date: Mar 2013
Location: da U.P.
Posts: 352
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I'd walk.
There is a RV dealer (non-Jayco) in my area which, when talking to other RV owners, does not have a good reputation. Sometime later, being in need of a job, I went to work for this dealer. Over the next 3 seasons, I found out that bad reputation was pretty much deserved.
We recently ordered our third Jayco from that dealer's primary competitor.
If multiple people say a dealer is troublesome and the BBB says the place is a problem, look elsewhere for your RV.
__________________
Kent
FAA licensed A&P aircraft mechanic, ex-RV dealer parts dept
Retired B-52 Gunner/Flight Examiner, B-52 Crew Chief
2016 Jayco Eagle HT 29.5 FBDS w/ 15,000 BTU AC, 50 amp service, upgraded counter top, thermal pane windows, elec. stab jacks, outside grill, backup camera and MORryde pin box.
2011 GMC 2500HD DURAMAX/ ALLISON
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04-13-2013, 12:22 PM
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#7
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Senior Member
Join Date: May 2012
Location: Northern NJ
Posts: 106
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Walk away,There are enough trailers out there I am sure you could find something to your liking. I walked away from one when they kept changing our deliver date because they overbooked the days to do it.
__________________
2013 Eagle 284BHS
2017 F350 4x4 SCREW 6.2 Equalizer WD
DW,DS,DD and Riley (Goldendoodle)
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04-13-2013, 02:10 PM
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#8
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Senior Member
Join Date: Feb 2012
Posts: 968
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I would certainly not buy from that dealer.
While we love our TT (Starcraft 235fb - Jayco clone) the dealer that we bought it new from was a nightmare.
I am actually surprised that Jayco and Starcraft do not have some sort of standards or secret shoppers that they send around to their dealers.
A company can have the best travel trailers, but if the officially sanctioned dealer is unreputable (and that is being very kind - swear words come to mind when I think of that dealership) it can certainly ruin the name of the TT company.
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04-13-2013, 03:32 PM
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#9
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Junior Member
Join Date: Jun 2012
Location: UP of Michigan
Posts: 29
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There should be no question in your mind what to do. RUN
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04-13-2013, 07:09 PM
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#10
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Senior Member
Join Date: Dec 2011
Location: Southwest OH
Posts: 786
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Don't be a statistic!! Run!
__________________
Kim
2012 Jayflight 32bhds
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04-13-2013, 07:58 PM
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#11
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Senior Member
Join Date: Dec 2012
Location: NW AR (God's Country)
Posts: 2,051
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Even good companies have BBB complaints but good companies "usually" are able to resolve most, if not all, of the complaints. However, in this case that many complaints in such a short amount of time smacks of something is very wrong.
__________________
Skip
2012 Eagle Super Lite HT 26.5RKS
2005 GMC 2500 SLT HD D/A
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04-13-2013, 08:11 PM
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#12
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Senior Member
Join Date: Mar 2012
Location: West Michigan
Posts: 631
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I'm with everyone else also. Considering the small percentage of people who actually report to the BBB I would say that this dealer is bad news. Good luck in your search and keep us informed.
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04-14-2013, 06:23 PM
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#13
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Senior Member
Join Date: Dec 2010
Location: Central PA
Posts: 1,236
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The dealer is the most important part of the purchase. RUN RUN RUN
__________________
No I am NOT retired. I work full time.:D
Tracy from Central PA
2010 Jayco 17Z Ex-Port
2004 Ford Explorer V8 with the tow package
2010 Camping Stats
Nights Camping 132 - Nights Camping in My Z 102
2011 Camping Stats
Nights Camping 107
2012 Camping Stats
Nights camping 133 - Nights camping in my Z 128
2013 Camping Stats
Nights Camping 66 Nights
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04-14-2013, 08:17 PM
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#14
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Member
Join Date: Mar 2013
Posts: 53
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WE did RUN Will keep looking.
Thanks Bills fan
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