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07-25-2020, 07:33 AM
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#1
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Senior Member
Join Date: Sep 2019
Location: Longs
Posts: 1,484
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Garmin shut down due to Ransom Ware
I tried updating my Garmin RV GPS a couple of days ago and kept getting a message that the update server could not be reached. Did a web search and found out that Garmin was hit with a Ransom Ware attack and everything is down to include their phone line. Now going on day three, at least, and no idea when the update server will be restored.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk TOAD
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07-25-2020, 07:39 AM
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#2
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Senior Member
Join Date: Nov 2013
Location: Duxbury
Posts: 7,113
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Sorry to hear about your issues, but thanks for the update/warning. We’ll avoid trying to update for a while.
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Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2022 Eagle HT 28.5RSTS
2017 RAM 3500 SRW CTD/AISIN CC LB
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07-25-2020, 08:36 AM
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#3
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,852
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Me too! Since I have free map updates, I have been updating it before every trip and I did get an update completed in early July. I'll wait awhile before trying again.
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Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-25-2020, 08:57 AM
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#4
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Senior Member
Join Date: Sep 2019
Location: Longs
Posts: 1,484
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I have an appointment at Jayco Factory Service on Aug 10 and was trying to update before the trip. Hopefully they will be up and running within a few days.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk TOAD
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07-25-2020, 09:31 AM
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#5
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Senior Member
Join Date: Jun 2016
Location: Denver
Posts: 4,245
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Latest report is that the ransomware thieves want ten million dollars.
Ransomware is a horrible threat to our economy.
The perpetrators need to be dealt with harshly.
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2016 Greyhawk 31FK
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07-25-2020, 09:34 AM
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#6
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Member
Join Date: Aug 2019
Location: Flagstaff
Posts: 90
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Garmin Inreach functionality is down.
Their tracking site is up but my gps can't send points.
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Fulltime Boondockers
2019 RAM Big Horn 1500 5.7 Hemi
2020 Jayflight SLX8 245RL Rocky mountain/ Baja
600w solar (+100 portable), 450 ah bank
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07-25-2020, 10:40 AM
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#7
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Senior Member
Join Date: Apr 2017
Location: Inland Empire, California
Posts: 2,004
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Wow! I lucked out by updating last month. I typically do updates once or twice a year. Please let us know if their problem is resolved.
You would think a company like Garmin would have a full computer backup that could be restored in the event of a crash or, in this case, a ransomware attack.
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Jim
Retired electronic technician (45 years in the field)
2017 Greyhawk 29W (solar & many other mods)
wife (maybe I should have given her top billing)
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07-25-2020, 11:26 AM
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#8
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Senior Member
Join Date: May 2012
Location: Minnesota
Posts: 9,773
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DW has a garmin watch that wont sync too. She said airplanes are grounded, as the garmin systems in those plans are not working correctly too. Not good.
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07-25-2020, 11:38 AM
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#9
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Senior Member
Join Date: Feb 2017
Location: DFW
Posts: 2,225
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Garmin shut down due to Ransom Ware
Interesting. I’ll have to look into this. The plane I fly runs on a Garmin avionics system.
Edit: looks like our planes are still good. Must’ve taken place between database updates.
This is a big deal given all the people around the world using Garmin to find their way.
__________________
2017 Eagle HT 26.5BHS Sold
2019 Eagle 321RSTS Sold
2024 Grand Design 310GK
2024 Chevy 3500HD DRW
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07-25-2020, 12:18 PM
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#10
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Member
Join Date: Aug 2019
Location: Flagstaff
Posts: 90
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Quote:
Originally Posted by JimD
You would think a company like Garmin would have a full computer backup that could be restored in the event of a crash or, in this case, a ransomware attack.
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Oh I'm sure they do, atleast nightly. They don't know how long they've been infected though. Every bit of code has to be checked.
How many changes have been made to the database since infection? how many transactions? How much are they losing per day while they figure it out? How much are they losing in customer relations? How much value are they losing for their shareholders?
__________________
Fulltime Boondockers
2019 RAM Big Horn 1500 5.7 Hemi
2020 Jayflight SLX8 245RL Rocky mountain/ Baja
600w solar (+100 portable), 450 ah bank
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07-25-2020, 12:31 PM
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#11
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Lost in the Woods
Join Date: Apr 2019
Location: Ocean County
Posts: 2,807
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I was surprised to hear this, with a company the size of Garmin. This is huge!
. ..."(CNN)Garmin (GRMN), the GPS and wearable device company, says a widespread blackout has left its fitness devices, website and call centers offline for more than 24 hours in what may be a ransomware attack."We are currently experiencing an outage that affects Garmin.com and Garmin Connect," the company announced on Twitter and the Garmin Connect website. "This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats."
Since Thursday, however, the outage has prevented new downloads of the app, and the website was still shut down as of midday Friday Eastern Time.
Aviation also appears to have been affected. The tech news website ZDNet reports that pilots were unable to download the newest version of Garmin's GPS software, flyGarmin, which the FAA requires to be up-to-date. The Garmin Pilot app, which pilots use to plan flight paths, was also down.
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07-25-2020, 12:43 PM
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#12
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Senior Member
Join Date: Nov 2016
Location: San Antonio
Posts: 2,933
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Interesting quandry for Garmin. Technically paying the ransom would violate US trade sanctions against the company.
__________________
2017 JayFlight 21QB
2021 Ford F150 SCrew 3.5 Eco, 157”, 3.55, Tow Pkg
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07-26-2020, 08:23 PM
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#13
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Senior Member
Join Date: Sep 2019
Location: Longs
Posts: 1,484
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Apparently the issue has been resolved. I was able to update the GPS tonight.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk TOAD
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07-26-2020, 09:33 PM
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#14
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Senior Member
Join Date: Feb 2011
Location: Gilmer, Texas
Posts: 1,053
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Quote:
Originally Posted by TxLoser
Interesting. I’ll have to look into this. The plane I fly runs on a Garmin avionics system.
Edit: looks like our planes are still good. Must’ve taken place between database updates.
This is a big deal given all the people around the world using Garmin to find their way.
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Garmin Express to download IFR updates got back up yesterday
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S.A.Young
2011 321RLTS
2012 Chevy duramax dually
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07-27-2020, 07:33 AM
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#15
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Senior Member
Join Date: Nov 2016
Location: San Antonio
Posts: 2,933
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I wonder if they paid?
The news articles were interesting. The lead and first few paragraphs were always about runs and rides not being uploaded, all about the fitness apps. Then, by the way, pilots are having issues and some planes are grounded. Lol
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2017 JayFlight 21QB
2021 Ford F150 SCrew 3.5 Eco, 157”, 3.55, Tow Pkg
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