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08-01-2020, 05:45 PM
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#1
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Junior Member
Join Date: Apr 2017
Location: Benton
Posts: 5
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Hot water heater
2 years ago, I bought a 2019 Jayco camper. Love the rear living area as there are only 2 of us, but..... I have had non stop trouble with the hot water heater. I'm on my 3 rd circuit board in 2 years, and now that my warranty has expired not to crazy about paying $175 plus install fee for when it goes again. Anyone also have this issue ? It's an Atco heater. Thanks for any advice.
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08-01-2020, 05:57 PM
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#2
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Senior Member
Join Date: Oct 2019
Location: Phoenix
Posts: 3,900
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I am not familiar with that heater but I cannot imagine that a DIY install would be that difficult. Most boards are plug and play. Move connections from one board to the new and secure it.
The other question would be if it has been a problem from the beginning why it would not still be covered. Other than they probably want to blow you off and move on.
This may get removed by the mods, but there are lemon laws when the same repair is done enough times within a certain time frame. BMW ended up buying back a car from me for that reason.
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2018 Greyhawk 29MVP-Sold
2023 Jeep Gladiator Mojave
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08-01-2020, 06:52 PM
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#3
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Senior Member
Join Date: Dec 2014
Location: Akron
Posts: 3,207
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It is likely an Atwood water heater, that is what Jayco has been using for a time. Atwood is now a part of Dometic.
Many people have been very happy with aftermarket boards made by a company called Dinosaur Electronics. Here is a link: https://www.dinosaurelectronics.com/
There have been lots of failures of the Atwood boards, some fail within days of being installed!
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Rob R.
Akron, OH
2014 Seneca 37TS
Toads: 2019 Ford Edge ST or 2013 Ford Focus ST
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08-01-2020, 08:04 PM
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#4
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Senior Member
Join Date: Sep 2018
Location: Ottawa
Posts: 1,671
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I've had a failure each of the last two years (camper is only 2 years old). I put the Dinosaur UIB64 board in even though still under warranty. Had been working like a charm.
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--
Cheers
Colby
Eastern Ontario, Canada
2018 Jayco 212QB
2020 Ford F150 SuperCrew
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08-01-2020, 08:33 PM
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#5
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Junior Member
Join Date: Apr 2017
Location: Benton
Posts: 5
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Thanks, I asked my dealer if the warranty on the board would be extended. They refered me to the heater manufacturer, however they did say they would try to help me out if it goes again. Just wondered if this was a prevalent problem with this heater as thr dealer told me.
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08-02-2020, 02:41 PM
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#6
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Senior Member
Join Date: Jun 2016
Location: Newburgh
Posts: 6,307
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This is one of those issues where you have to decide if the fight is worth it or not. As Colby and Robbyr said lots of folks have ended their WH problems with the aftermarket Dinosaur boards. If it were me, that's the route I would take...
__________________
2022 33RBTS
Progressive Industries EMS - Hardwired
Equalizer 4 Point WDH
2021 Ford F350 7.3
Air Lift Rear Bags w/ On Board Compressor (Pending)
2016 28BHBE - (Traded and Missed already)
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08-02-2020, 03:43 PM
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#7
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Senior Member
Join Date: Dec 2010
Location: Wheatfield, New York
Posts: 1,069
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Quote:
Originally Posted by Gbgriff.gg
Thanks, I asked my dealer if the warranty on the board would be extended. They refered me to the heater manufacturer, however they did say they would try to help me out if it goes again. Just wondered if this was a prevalent problem with this heater as thr dealer told me.
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Gotta love them handing you off to the heater manufacturer. Could you imagine Ford selling you a new truck with a radio that didn't work and telling you to go to the manufacturer?
Atwood didn't sell you the heater, Jayco did! They should go to Atwood.
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 2009 Jayco Jay Feather 17C 130W Solar, 2021 F150 2.7L Eco Boost, 2021 Toyota Highlander
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08-02-2020, 03:55 PM
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#8
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Senior Member
Join Date: Dec 2017
Location: Nor Cal
Posts: 3,106
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If the last Atwood (Dometic) board was replaced under warranty, it should be warranteed for two years. If your dealer is giving you grief, contact Dometic. If your board is the Zhongding brand (China), it is garbage and do not let them give you another. You can install them yourself in 30 seconds — two screws and a plug. Remember to cut your 12v power first!
__________________
2018 JayFlight SLX 212QBW
1999 Ford F-250 Super Duty Lariat SC, 7.3L PSD, 3.73
Transfer Flow 50 gal aux; Andersen WDH; Prodigy P2
😁 "If a man says he’ll fix something, he will. There’s no need to remind him every 6 months.
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08-02-2020, 07:35 PM
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#9
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Senior Member
Join Date: Mar 2018
Location: Albany
Posts: 116
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I read some real successes stories in Trailer Life when owners contact them to intervene with the manufacturers.
Worth a try. [emoji41]
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08-02-2020, 07:50 PM
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#10
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Junior Member
Join Date: Apr 2017
Location: Benton
Posts: 5
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Can you reference me to where to buy that board. Thanks.
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08-02-2020, 08:03 PM
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#11
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Senior Member
Join Date: Dec 2014
Location: Akron
Posts: 3,207
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Quote:
Originally Posted by Gbgriff.gg
Can you reference me to where to buy that board. Thanks.
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Amazon does have them, as well as many online RV accessories dealers.
https://www.amazon.com/Dinosaur-Elec...s%2C204&sr=8-1
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Rob R.
Akron, OH
2014 Seneca 37TS
Toads: 2019 Ford Edge ST or 2013 Ford Focus ST
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