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Old 12-22-2011, 02:39 PM   #11
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UPDATE well I stopped in on my way home, dealer in Gambrills for you who know the area. Got some BS about it was fixed and they were testing the inverter. I asked why no calls from them with updates etc...all I got was a shrug of the shoulders and some mumbling about being busy. BTW - I never had any power issues when on battery and I do boondock. I had it in for warranty work on the bubbling tape issue. They asked if I could take with me, I said NO I was not in my tow vehicle and would be leaving town for the holidays. So I'll be picking it up after the new year. Wondering if there is another Jayco in the MD/Delaware area I can use, not opposed to towing up to an hour to find a better service center. Seems they have the attitude we got your money and customer service does not matter. I will look for other alternatives. Will NOT recommend this dealer to anyone. Sad thing is there is another dealer just across the road that I have heard nothing but good things about, to bad they don't sell JAYCO.
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Old 12-22-2011, 02:55 PM   #12
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Here are a few choices the dealer locator turned up in Md. and De. (Distances shown are from Salisbury Md.)


DEALER DISTANCE MODELS AVAILABLE DIRECTIONS
OCEAN RV CENTER, INC
30387 CEDAR NECK ROAD
OCEAN VIEW, DE 19970
Phone: 302-539-3244
Fax: 302-539-2344
30.42 miles
Travel Trailers
Fifth Wheels
Park Trailers
Toy Haulers
Lite Weight



HAPPY TRAVELERS RV SALES& SERV
842 MD ROUTE 3 NORTH
GAMBRILLS, MD 21054
Phone: 410-721-7777
Fax: 410-721-7750
78.41 miles
Camping Trailers
Travel Trailers
Fifth Wheels
Motorhomes
Park Trailers
Toy Haulers
Lite Weight



What's an Internet Certified Dealer?
CHESACO RV
911 PULASKI HIGHWAY
JOPPA, MD 21085
Phone: 410-679-0000
Fax: 410-679-1250
87.91 miles
Camping Trailers
Travel Trailers
Fifth Wheels
Motorhomes
Park Trailers
Toy Haulers
Lite Weight
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Old 12-22-2011, 03:19 PM   #13
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Thanks Crabman, I'll be going to Delaware, I bought from one of the Md dealers listed and they are associated with the other Md dealer listed. Don't want to give them anymore of my business since they don't care about customer service. Does any one from Jayco read these and contact the dealers about customer complaints? If not maybe they should.
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Old 12-22-2011, 03:47 PM   #14
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Quote:
Originally Posted by Turn2Racing View Post
Thanks Crabman, I'll be going to Delaware, I bought from one of the Md dealers listed and they are associated with the other Md dealer listed. Don't want to give them anymore of my business since they don't care about customer service. Does any one from Jayco read these and contact the dealers about customer complaints? If not maybe they should.
"E" mail, write or call JAYCO.

http://www.jayco.com/php/about/contact.php
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Old 12-23-2011, 06:31 AM   #15
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Oh no, so your saying the 2 MD dealers are related and not that good. My local dealer here in Frederick MD....Triangle RV.....looks to be related to Chesaco since their website is linked to theirs. If I decide to go Jayco, I'll look at this dealer but keep this info in mind. On the bright side there is a dealer an hr away in greencastle that also sells Jayco. Maybe I'll look there also.
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Old 12-23-2011, 10:48 AM   #16
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go to jaycos site they have a jayco dealer in del and penna, they really are not that far of a commute, thats what I did
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Old 12-23-2011, 02:26 PM   #17
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It sounds like you are getting the sunshine treatment. The dealer is hoping that if he parks the TT in the lot the sunshine will solve the problem, or you will become upset enough to take it to another dealer.
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Old 12-23-2011, 02:56 PM   #18
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Jayco's customer service authorized us to take our trailer to an independent repair shop that doesn't sell Jayco products. The service dept. where we bought our trailer (Menifee Calif.) does shotty work & they lie to you.
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Old 12-23-2011, 04:14 PM   #19
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Jayco's customer service authorized us to take our trailer to an independent repair shop that doesn't sell Jayco products. The service dept. where we bought our trailer (Menifee Calif.) does shotty work & they lie to you.
That tells you that you are not the only one who has had problems with that dealer. State law may not let JAYCO pull the franchise however.
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