Jayco RV Owners Forum

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Old 08-17-2015, 02:32 PM   #11
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Join Date: Jun 2015
Location: Peoria
Posts: 22
I'll update that after talking to dealers it was pretty clear that if they're busy, those who have purchased RVs from them are top priority. And that is especially true if you chose to purchase from a non-local dealer. Folks who move to the area, or who are just passing through on a vacation, are also higher priority. I was told folks in that low priority category might have to wait months for service during peak season. I was also told that Jayco's reimbursement rate for warranty service is rather low, if you want to hire good mechanics you might end up paying your mechanic more per hour than Jayco remiburses and that is a factor as well.

It makes sense on one hand, but I do think it's frustrating compared to the automotive model where any dealer will take care of you.

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Old 08-18-2015, 10:48 AM   #12
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Join Date: Apr 2015
Location: Ashippun
Posts: 26
My Local Dealer is 25 miles from where my White Hawk is parked, but 80+ from where I live. They told me that they waive the trip charge for customers at out campground. Nice people.


David & Amy Adkins
2016 White Hawk 28DSBH
2011 Ram 1500 Big Horn
Zeus, Little (the pups)
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