Jayco RV Owners Forum

View Poll Results: Initial quality poll as delivered.
Quality level 1 3 1.07%
Quality level 2 9 3.21%
Quality level 3 8 2.86%
Quality level 4 8 2.86%
Quality level 5 24 8.57%
Quality level 6 12 4.29%
Quality level 7 53 18.93%
Quality level 8 72 25.71%
Quality level 9 67 23.93%
Quality level 10 24 8.57%
Voters: 280. You may not vote on this poll

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Old 10-15-2015, 12:39 AM   #41
Senior Member
Join Date: Jul 2014
Location: Kennewick
Posts: 224
We had a few issues right after purchase. Some ere Jayco's some not. The major ones were the front cap faded, water pump didn't work, awning lights came loose, and the microwave quit working. All things we have had an issue with have been fixed promptly.

2014 Eagle Premier 361REQS
Mor-ride pin box
2013 GMC Sierra 2500 CC SB 4x4 Duramax
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Old 10-18-2015, 08:43 PM   #42
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Join Date: Jun 2014
Location: Southeast TN
Posts: 259
Had a few small issues with ours. I fixed them myself because the dealers location and my free time is slim. Mainly piddly things that make ya think, "Dang couldn't they have took 10 seconds longer and done it right."

I would buy another one today if I had to.

2013 Ram 3500 Laramie Cummins
2014 Eagle HT 29.5 BHDS
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Old 10-19-2015, 05:52 AM   #43
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Join Date: Aug 2012
Location: South Jersey
Posts: 521
No major flaws. Just a bunch of little things the dealer should have caught. Things I should have caught during delivery but somehow missed. Loose trim work, poorly aligned drawer fronts, etc.
'13 Ford F 150, FX4 Off Road, Ecoboost
'15 Jayco Jay Feather X213 BH
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Old 10-20-2015, 02:34 AM   #44
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Join Date: Mar 2012
Location: Central Connecticut
Posts: 441

Originally Posted by Crabman View Post
After initial inspection and after 1st camping trip no mechanical or significant cosmetic issues encountered, no return trip to dealer for warranty work. I did have to pop a few decal bubbles with a pin, but that was the end of that, no bubbles to this day.
Same here just small bubbles in decals, and broken Zip screws holding the propane bracket to the frame

2011 GMC Serria Ext Cab LB
2012 Jayflight 22FB
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Old 10-21-2015, 08:52 PM   #45
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Join Date: Sep 2014
Location: Omaha
Posts: 29
This is our second season and I can truly say we have had no problems. One trip back to dealer for minor cosmetic concern.
2014 Jayco 264BH (Traded)
2015 Jayco 26BHS
2017 Chevrolet 2500 HD LTZ Duramax
Husky Round Bar WD
Sway Control (RH)
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Old 10-23-2015, 07:12 PM   #46
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Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,508
After 100 votes a rating of 7 or better has over 78% of the vote.
2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
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Old 10-27-2015, 02:31 PM   #47
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Join Date: Oct 2015
Location: SW Ontario
Posts: 2
We have a 2016 Jay Feather 16XRB Hybrid. Going over the initial walk through at the dealers the fuse blew out when he showed us the power awning.... no problem he went and got a new one and it worked fine. At home we hooked the hose up and the kitchen faucet spout was leaking. (Did not leak when the pump was used) Called and they ordered us a new one. They told us we would have to remove the whole faucet system and bring that in to have it covered under warranty. (we have had the trailer for 2 days now) When it came in I just unscrewed the spout and the person working that day (Saturday) gave us the new one from the new set ordered and we were on our way - he knew no different from what I was told. I didn't want to undo all the plumbing etc when it was only the faucet spout leaking. Works fine now. The cupboards do not shut evenly and where a few screws go into the walls the wood is chipped all around them.
Our first camping trip out the fuse for the awning went again. After changing it we had no problem. We have used it twice now for 2 weekends this fall. I also recaulked around the shower stall because between the bathroom cupboard and shower enclosure there was a 5 inch strip of no caulking near the bottom.
I love our trailer. It is perfect for my husband and I. I gave the rating an 8. We will see how our spring trip to the Grand Canyon goes - we are stocked up on fuses of all amps.
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Old 10-31-2015, 05:59 AM   #48
Join Date: Jul 2015
Location: Upstate
Posts: 54
Well, I have been waiting to post this until I had some answers from my dealer/Jayco. There were many things wrong when I picked up my 293RKDS on 08/18/2015. I agreed to have them done post camping season, as we had scheduled trips and none of the issues would keep us from using our rig. Figured we would be able to shake it out and get everything fixed at once. Refer died right out the box, dealer/Norcold sent a new unit and was replaced the following week after delivery. Below is the list I sent to the dealer for repairs needed, after our season ended.

Stove Front – Two Indentations Looks like someone pried on it with a screwdriver
Paneling Seam Bulging – At Top of Stairs
Bathroom Door Warped/Does not Fit Flush in Jamb
Red Decal on Main Slide is Torn
Main Slide, Rear Trim Piece Scratched, 34” Up from Bottom
Main Slide Topper Brackets Not Secured, screws pulled out of bottom bracket holes and damaged fabric. Removed slide topper before delivery
Door Side Front Rim Damaged - Maxxis upgrade, so paid more money.
Main Slide Operates “Rough” and Noisy, Also Seems to Twist When "Seating" in Closed Position
Awning Tube is Dented, Above Info Sticker, Also, Scratched About in Center
Dinette Rear Drawer, Needs to be Replaced?
Kitchen Flooring Damaged from Screw in Rear Drawer
Main Refrigerator Outside Vent Cover Scratched
Front Docking Light, Door Side, not Working
Leveling System Error Every Time When Trying to Auto Level
Check Entry Door for “Bulge”, Hinge Side, Lower
Entry Door, Outside Trim Misaligned and Missing Screw
TV Antenna has a “Catch” When Raising and Lowering, Also When Turning.
Check Roof Caulk for “Splits”
Paneling Seam on Outside Wall, Left of Bedroom Slide Out
Bathroom Shower Base Cracked, both back corners. Last trip out this happened
Add Door on Cabinet over Microwave, Saw it on Unit At Hershey Show
Shower Faucet Nut Broken
Recall Notice for Remote Relay Panel

Spoke with a Jayco representative at Hershey show and he agreed to there was way more issues with this 5th wheel than there should have been. He asked for all the information about my camper and was going to share the with the manufacturing team, not sure what good this did, but he seemed sincere with his apology.

After the camper was at the dealer for almost three weeks, I had to call Jayco to get any answers about the repairs. Jayco contacted dealer and I finally got a call saying they are working on it now. Going to be a few weeks to get parts and have their flooring installers look at the floor about repairs. Confidence in their ability to fix everything correctly and the first time is low, we will see I guess.

Sorry for the long post, but this is only part of my frustration. I guess I had to get the apparently one of a few pieces of junk they sent out
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Old 03-19-2016, 04:25 PM   #49
Senior Member
Join Date: Nov 2015
Location: Maine
Posts: 628
So far we are very happy with our dealer. We had some issues that prevented us from picking the unit up when it was ready and they took care of their end pronto.
The PDI on our little RB195 took over two hours. The rep kept asking us if we had questions. When we said we were too dumb now to have questions but would course call later he said he would be there. Its a small dealership in Maine( Call of the Wild) that cannot do the best prices but the employees have all been there for years. They are close and that is what mattered to us. The other Jayco dealers are hundreds of miles away. There are few RV dealers in Maine.

We wanted a brake controller for our TV and they did the install concurrently with the PDI. We did not know a brake controller existed but after they described what it would do we wanted one. No appointment for future date.. they did it now.

They reiterated time and time again for us to call if there were any issues and to use their water and dump facility. Oh and winter storage for a mere hundred bucks the season . Maine winters are long.

We bought a lock( a ten dollar part) from them for the coupler and it jammed at home.. It was five pm. We called and they were going to send someone out in the am if we continued to have no luck

It finally unlocked. Now I am afraid to lock it again!
2012 Honda Ridgeline
2016 195 RB

26,000 miles in one year. Never home!
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Old 03-20-2016, 09:40 AM   #50
Join Date: Feb 2016
Location: West Branch
Posts: 37
vinyl seals around entry door loose, porch light not working. Unit is so new we haven't spent a night in it yet.

2016 Greyhawk 29 MV
West Branch, MI
Wife & Co-Pilot: Famous Amos
1 Shizu, 1 Havanese
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