Jayco RV Owners Forum

View Poll Results: Initial quality poll as delivered.
Quality level 1 3 1.07%
Quality level 2 9 3.21%
Quality level 3 8 2.86%
Quality level 4 8 2.86%
Quality level 5 24 8.57%
Quality level 6 12 4.29%
Quality level 7 53 18.93%
Quality level 8 72 25.71%
Quality level 9 67 23.93%
Quality level 10 24 8.57%
Voters: 280. You may not vote on this poll

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Old 06-24-2016, 06:21 PM   #61
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Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,501
76.22% get a 7 or better rating for initial quality. Not to shabby for RV`s.

2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
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Old 08-10-2016, 06:44 PM   #62
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Join Date: Apr 2016
Location: Weatherford
Posts: 415
So far everything on mine fits, works, and doesn't leak. We're very happy with it. I hope that happiness lasts....

Jack and Delores, Weatherford, Texas
2016 White Hawk 28DSBH TT, 2014 Ram 4X4 2500 CTD
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Old 08-13-2016, 08:22 AM   #63
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Join Date: May 2016
Location: Transfer
Posts: 20
outside shower

Main supply line was kinked going to the outside shower, no clearance because the outside shower faucet box was up to high. or the bathroom shelf to low making a pinch point on supply line. Easy fix just ugly hole in shelf
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Old 11-07-2016, 10:00 PM   #64
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Join Date: Oct 2016
Location: Albuquerque
Posts: 196
I gave it a 6. Here is why:

1. Fridge did not work on propane on delivery. (Fixed by blowing out burner with canned air).
2. Outside radio does not work at all.
3. Rear slide has the common 37FS trim leak issue.
4. Worst problem...potential bomb...propane tank was filled at PDI, I noticed the smell of propane while it is sitting at home. Did the spray bottle test and found the gauge connection having a small leak.
5. Missing some screw covers on the panel between the cab and the coach, as well as wooden screw covers for the gas furnace cover.

Being brought to the dealer in the morning to have all these issues repaired.
2016 Seneca 37FS
DW+7 kids+2 dogs=bunkhouse required
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Old 11-07-2016, 11:28 PM   #65
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Join Date: Sep 2016
Location: Everett
Posts: 230
So far so good! I have a little hump in the floor that the kitchen slide rubs on but nothing I can do about that so I sanded down the panel that goes across the floor and problem solved. The problem I had is the dealer doesn't represent the quality that Jayco talks about in their advertising for the product. I went to hell and back with my purchase vowed to never return to the dealer again. I have to drive an extra 30 miles to the only other dealer to get help when I need it. I try to do as much work as I can if needed.

Otherwise I'm a Jayco loyal all the way!!

2016 White Hawk 25BHS - 2016 F-150 Lariat V-6 ECO-BEAST (Ruby Red) Max tow package, RAS Suspension, & Recurve R-3 WD hitch. Can't forget the dog "Olive" all black lab :)
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Old 11-08-2016, 12:06 AM   #66
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Join Date: Jul 2016
Location: Hays
Posts: 16
We had a couple of small problems, but overall nothing very serious.

1. The door was out of adjustment, which took a bit of work to get everything setup properly.
2. Our windshield wipers were out of adjustment. They'd work correctly for awhile and then start running off the edge of the windshield. This turned out to be a loose bolt that was extremely hard to get at.
3. Our fantastic fan died pretty quickly in, that was a defective unit. Replaced under warranty.

For a coach at this price-point it's been a huge relief that we haven't had any major issues. Jayco did a great job on our coach.
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Old 11-08-2016, 05:49 AM   #67
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Join Date: Sep 2016
Location: Piney Woods of Texas
Posts: 59
I gave our new 28.5 HT an initial 5 rating due to some issues found during our PDI. I actually found 3 bolts on the slides that the nuts were not even screwed all the way up against the frame. They were only about half way up the bolts. After taking delivery of the FW I got up underneath it and found several more nuts that were not tight as well.
This is definitely a QC issues as far as I'm concerned.

The electric brake wires going to one of the wheels was hanging down "below" the axle and could have easily been ripped off. Pretty easy fix, but a bad deal none the less. I also installed a lot of wire loom on wires that were exposed to the frame and other wear points to try and avoid issues in the future.

Our first two trips in the FW have been pretty trouble free. We are heading out on a 800 mile round trip this week for a better test of things. So far we are enjoying the new FW but I was a little disappointed when I found all the loose bolts.
Tommie & Candra
Got to get a dog some day.
2017 Eagle 28.5 RSTS HT
2010 Dodge 2500 CTD
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Old 11-08-2016, 07:08 AM   #68
Join Date: Jun 2015
Location: Newcastle
Posts: 34
I gave it a 6

Problems encountered in the first year:
1. One tire lost all its tread on our return trip from Florida. Our dealer installed a new tire.
2. We got locked out while on a trip and had to call a locksmith who had to drill the lock to let us in. The key would not open the lock anymore. Jayco support helped us to find a locksmith and indicated that they had a bad batch of locks for some of our models. Our dealer replaced the door handle and lock assembly.
3. The led light for the electric water heater stopped working. Our dealer has shipped us a new one but the light came on for a fraction of a second and stopped again. Will need to go to the dealer.
4. On our first trip, all the shelves in the rear pantry felt to the floor with their content. I used hardware and screwed all the shelves to the wall preventing anymore problems.
5. The bottoms of the kitchen drawers came off. I reinforced the plywood and installed hardware to reinforce them.
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Old 11-08-2016, 09:24 AM   #69
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Location: West Texas
Posts: 2,112
I have indicated in other posts that I really believe they pulled my 2008 Jayco off the line and used it as a training prop for Quality Control and fixed possible issues with it at the factory. I have never had it in the shop for repairs, adjustments, poor fit problems, etc. and currently could not think of anything I would ask a technician to check or fix. Very pleased with it and this is one of the reasons I have hesitated to trade up the past 2 years.
2016 Chevy LTZ - Duramax/Allison
2008 Eagle 30.5BHS
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Old 12-23-2016, 11:45 PM   #70
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Join Date: Dec 2016
Location: Belmont
Posts: 15
This is a brand new unit. All problems were noticed on day 1:
1) Emergency break switch not working. Wire was not properly secured in the WIRE NUT!
2) Wire Nuts were used in a location exposed to the elements.
3) Wire nuts should never be used in an RV in the first place. They are used inside the unit as well as outside were exposed to the elements.
4) Water leaking from under the water heater. The pump is cycling every 2-3 minutes. This leak is not from the typical pressure relief valve or the drain valve, but coming from somewhere under the water heater and running down through the body.
5) Water dripping from the cold water inlet to the water heater (separate leaks from #4)
6) Contacting the dealer for making repairs, but they can not see the unit for 2 months! I repaired the break problem myself and have to live with leaking unit for 2 months.
7) Panels in bathroom are stapled through in random fashion. Staples are visible
8) Closet rod was cut too short and kept falling. Had to cut a new one.
9) Power converter/charger is under rated. with 2x80Amp/hour batteries I believe that one needs more than 35A charger
10) Electric panel was screwed off plumb. Held in place with only 3 screws
11) The strap securing the fresh water tank is loose. the tank is siting in place just by gravity.

So with all these problems I have to rate this unit's quality as 2 or 3

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