Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 05-20-2016, 10:57 AM   #21
Senior Member
 
Join Date: Apr 2016
Location: SW Washington
Posts: 972
Quote:
Originally Posted by goodvibes View Post
Thank you for all the replies. I ended up working with Costco and they called the dealership. All this resulted in the PDI and/or the "camp ready" fee to be dropped. I have not spoken to the dealership yet in regards to the sale. I am a little worried about how they will handle the sale now that I made such a 'fuss'. I am really hoping that they are professional about it all. My plan is just be as nice as possible and hope for the best.

On a side note. The Costco Auto program team was beyond helpful and I can not say enough good things about them.
They will be professional. It likely will not even be mentioned. What they want from you (other than your money) is a positive survey when Costco calls to ask about the purchase process. And yes, you WILL be contacted by Costco either in person or via email to complete a survey once the purchase is completed.

I would still encourage you to ask some questions about how repairs will be handled and their wait times for warranty service. If for nothing more than to get a feel for how things will be handled at the dealership.

Depending on the size of the dealership for the most part once your done purchasing you likely will be dealing with a different group of people. It's not as though your salesman/finance guy are sitting there monitoring phone calls and looking at who is scheduling service work. What your looking for is an overall perception of how the service department is run.

Congratulations on your new purchase. I hope all goes well and that you have a positive experience.
__________________

__________________
2009 F350 CC LB 4WD
2017 Jayco 355MBQS
Rustysocket is offline   Reply With Quote
Old 05-20-2016, 10:07 PM   #22
Junior Member
 
Join Date: May 2016
Location: South Bay
Posts: 12
Quote:
Originally Posted by Rustysocket View Post
They will be professional. It likely will not even be mentioned. What they want from you (other than your money) is a positive survey when Costco calls to ask about the purchase process. And yes, you WILL be contacted by Costco either in person or via email to complete a survey once the purchase is completed.

I would still encourage you to ask some questions about how repairs will be handled and their wait times for warranty service. If for nothing more than to get a feel for how things will be handled at the dealership.

Depending on the size of the dealership for the most part once your done purchasing you likely will be dealing with a different group of people. It's not as though your salesman/finance guy are sitting there monitoring phone calls and looking at who is scheduling service work. What your looking for is an overall perception of how the service department is run.

Congratulations on your new purchase. I hope all goes well and that you have a positive experience.
Thanks for the advice. I am very curious as to how the service portion will be handled. I will be sure to ask questions regarding that when we go in.
I am just hoping that this sale goes through easy from this point forward!
__________________

goodvibes is offline   Reply With Quote
Old 05-20-2016, 10:14 PM   #23
Senior Member
 
wags999's Avatar
 
Join Date: Jan 2015
Location: Surprise
Posts: 1,504
I think it was more a case that the dealership salespeople were not familiar with the Costco program. Costco does negotiate things not normally part of the package. I'm sure it will go well, especially now that they understand the program and the impact Costco can have. Costco will help you later also if you have issues with the dealership. Good Luck !
__________________

__________________
2011 Toyota Tundra double cab
2015 27RLS
wags999 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 04:21 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.