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03-13-2013, 06:54 PM
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#1
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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Jayco Executive Office
Does Anybody Know who to contact in Jaycos Executive to file a complaint, ordered 2014 Seismic yesterday and has been hell eversince because of miss comuntication with Jayco with customer service and sales at Jayco, does anybody know who I should contact to go over there heads. help help 
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03-13-2013, 07:01 PM
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#2
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,101
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Why can't your dealer handle the problem if you just ordered it yesterday?
__________________
 DISNEY LOVERS
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03-13-2013, 07:16 PM
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#3
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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they did but not in a satifactory manner the problem really started with jayco
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03-13-2013, 07:29 PM
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#4
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Junior Member
Join Date: Jan 2013
Location: Cleveland Heights, Ohio
Posts: 22
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Jayco Executive Office
Maybe you can be more specific with your complaint..
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03-14-2013, 09:01 AM
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#5
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Member
Join Date: Jan 2011
Posts: 44
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Quote:
Originally Posted by shoefly
Does Anybody Know who to contact in Jaycos Executive to file a complaint, ordered 2014 Seismic yesterday and has been hell eversince because of miss comuntication with Jayco with customer service and sales at Jayco, does anybody know who I should contact to go over there heads. help help |
IF you have the 72 hour recission clause, just cancel the order and move to another brand.
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03-14-2013, 09:46 AM
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#6
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Senior Member
Join Date: Sep 2009
Location: S.E. Michigan
Posts: 200
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Quote:
Originally Posted by 001952119
IF you have the 72 hour recission clause, just cancel the order and move to another brand.
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===========================
Some States only allow recission clause on home originated sales. (Salespeople who come to your home & you sign a contract).
Since this OP is a new Jayco forum member hopefully they can shed much more light on what the problem is.
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Bill B. (S.E. Michigan)
2014 Keystone Cougar High Country 321RES (was 2007 Eagle 322FKS)
2007 Dodge Megacab CTD
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03-14-2013, 09:49 AM
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#7
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Senior Member
Join Date: Dec 2011
Location: Reno (home base) Winter Eloy, AZ
Posts: 988
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Quote:
Originally Posted by Clevelandjim
Maybe you can be more specific with your complaint..
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Yes, why not say what your issue is here since you came in for advice?
Then maybe members here can help.
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03-14-2013, 09:59 AM
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#8
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,101
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Quote:
Originally Posted by shoefly
they did but not in a satifactory manner the problem really started with jayco
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Sorry, but that makes no sense, especially on a unit that is probably not even scheduled for production yet.
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03-14-2013, 03:43 PM
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#9
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Senior Member
Join Date: Sep 2011
Location: Luray, VA (central Shenandoah Valley of VA)
Posts: 1,430
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If we don't know specifically what the problem is, we can't be of any help, IMO.
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2003 Ford F-350 V-10 Crew Cab 4WD Long Bed
2004 Jayco Designer Medallion 29 RLTS 5th wheel
Bill, Gayle, Teddy (Jack Russell terrier), and Honey (Beagle)
Retired at last !
Nothing is foolproof to a sufficiently talented fool.
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03-14-2013, 06:02 PM
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#10
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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Wow, you guys our tuff, was just looking for the chain of command for Jayco. not everybody wants to wash there dirty laundry in a open forum, found the guy at the top on my own and had the problem fixed, staff at Jayco is "AAAAA" one of the best companys I have dealt with pride in there company and there work. I' am proud and happy to be part of the Jayco family. my new 3210 Seismic partial paint should be done by end of May. Looking forward to many happy years of use. that said, looking forward to meeting you all down the road some time.
ShoeFly
A Little Triva Who Knows what ShoeFly means and it is not the Pie:hihi:
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03-14-2013, 06:52 PM
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#11
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Member
Join Date: Oct 2011
Location: Lansing area, Michigan
Posts: 56
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I think a Shoo Fly is a temporary detour around an obstacle, especially a temporary change of track so a train can avoid wreckage on the regular track.
__________________
2011 Greyhawk 31FS
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03-14-2013, 07:10 PM
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#12
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,101
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Glad you got it fixed, but your first post sure didn't sound like "anybody" at JAYCO would work with you. As I saw it, without even a hint of what the problem was there was no way to tell you who to contact.
Enjoy the new unit and many years of fun.
__________________
DISNEY LOVERS
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03-14-2013, 07:11 PM
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#13
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Senior Member
Join Date: Jun 2012
Location: Southern Indiana
Posts: 1,326
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Quote:
Originally Posted by Kleinhdr
I think a Shoo Fly is a temporary detour around an obstacle, especially a temporary change of track so a train can avoid wreckage on the regular track.
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Ding... Ding.... Ding....
We have a winner!!! :applause:
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2017 Some Other Brand (SOB)
2013 Jayco Jay Feather X23B (She Gone)
2014 Ford Expedition
Gerard 
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03-14-2013, 08:08 PM
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#14
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Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,093
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Welcome to the forum, Shoefly. Glad to hear your concerns were addressed.
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2018 Ford F250 Super Duty 6.2l CCSB
2010 Jayflight 28BHS (sold)
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03-14-2013, 08:15 PM
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#15
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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No right answer yet were is all the brains when you need them
Shoefly
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03-14-2013, 08:33 PM
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#16
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Senior Member
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
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Quote:
Originally Posted by shoefly
No right answer yet were is all the brains when you need them
Shoefly
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What kind of problem are you having and what can we help you with? We like to help solve folks problems here and not just complaints. If there is something we can do to help, by all means - please let us know.
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03-14-2013, 08:38 PM
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#17
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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I mean no right answers to the trivia question I posted above. Problem solved
Shoefly
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03-14-2013, 08:43 PM
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#18
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Senior Member
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
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Love to hear the issue and the resolution....helps others down the road....thanks! Terry
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03-14-2013, 08:45 PM
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#19
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Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,093
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Quote:
Originally Posted by shoefly
Wow, you guys our tuff, was just looking for the chain of command for Jayco. not everybody wants to wash there dirty laundry in a open forum, found the guy at the top on my own and had the problem fixed, staff at Jayco is "AAAAA" one of the best companys I have dealt with pride in there company and there work. I' am proud and happy to be part of the Jayco family. my new 3210 Seismic partial paint should be done by end of May. Looking forward to many happy years of use. that said, looking forward to meeting you all down the road some time.
ShoeFly
A Little Triva Who Knows what ShoeFly means and it is not the Pie:hihi:
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Shoe´fly`
n. 1. (Railroading) A contrivance for throwing the track temporarily to one side for convenience in filling washouts or effecting other repairs.
2. (Print.) In some cylinder presses, a device with long fingers for freeing the sheet from the cylinder.
__________________
2017 Coachmen Catalina 283RKS
2018 Ford F250 Super Duty 6.2l CCSB
2010 Jayflight 28BHS (sold)
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03-14-2013, 08:58 PM
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#20
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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No not right
Shoefly
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2013 Ford F350 Diesel Dually
Seismic 2015
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