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Old 07-20-2013, 11:05 AM   #11
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Originally Posted by mwebber78 View Post
Updated: replacement received, installed, and old one sent back with prepaid return label. Great customer service!!! Wish I'd been this lucky getting Jayco to help me with this issue!!!
I also had a problem with my Bauer keyless entry pad. I called the company, explained my situation, and they immediately sent me a new keypad and lock system. Not only did they send it out immediately, I received it the next day! Almost unheard of customer service. In my opinion, if you have a problem With your keyless entry system, simply call the company. I think they will take care of you.
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Old 07-20-2013, 01:11 PM   #12
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I also had a problem with my Bauer keyless entry pad. I called the company, explained my situation, and they immediately sent me a new keypad and lock system. Not only did they send it out immediately, I received it the next day! Almost unheard of customer service. In my opinion, if you have a problem With your keyless entry system, simply call the company. I think they will take care of you.
How can I find out if mine is a "Bauer" ? Is it marked somewhere ?
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Old 07-20-2013, 10:31 PM   #13
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Keypad Entry

I am on my 2nd battery operated keyless entry. The 2nd unit stopped working the 1st of this last trip. Customer service is great, but why so many issues?? I'm calling Monday for a 3rd unit.
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Old 07-21-2013, 09:42 AM   #14
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How can I find out if mine is a "Bauer" ? Is it marked somewhere ?
The keypad will have five buttons on it arranged Vertically. The top four read 12, 34, 56, 78. The bottom one will have a BP on it. You have to touch the right side of the keypad to activate it. It is activated when the lights underneath the buttons come on. If you can't get it to work correctly, go to their website, www.bauer.com, and there is a number that you can call.
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Old 07-26-2013, 04:10 PM   #15
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Originally Posted by djalbrec View Post
The keypad will have five buttons on it arranged Vertically. The top four read 12, 34, 56, 78. The bottom one will have a BP on it. You have to touch the right side of the keypad to activate it. It is activated when the lights underneath the buttons come on. If you can't get it to work correctly, go to their website, www.bauer.com, and there is a number that you can call.
My keypad is horizontal. I guess it's moot now.....I dropped it off at the dealer to get a small list of minor items fixed before our next trip. Hopefully, they will track it down.

Thanks again to all who replied.
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