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Old 12-19-2015, 08:45 AM   #1
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Location: Jamul
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Kudos to Jayco

We picked up our 2015 White Hawk 27DSRL earlier this year from a dealer in Iowa. When we got home to California we noticed the bumper barbecue was missing the hose and the extension arm. We contacted the dealer several times and after 4 months still no replacement parts. We then called Jayco customer service, explained the situation and the next week the parts were delivered. Kudos to Jayco, it's the little things that make you recommend a Jayco to friends and family.
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Old 12-19-2015, 12:57 PM   #2
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Good to hear - Thanks for sharing.
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Gary & Angela - Kilo & Sierra (K9s) Southwest Ohio
2000 GMC Sierra 1500 5.3L 4WD | 2016 White Hawk 27DSLR
2017 - 91 Nights - 2330 miles.
2016 - 82 Nights - 2878 miles.
2015 - 72 Nights - 3205.8 miles.

Modifications list at https://www.stormpod.org
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Old 12-20-2015, 09:17 AM   #3
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Great to hear!
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2008 Nissan Pathfinder
2014 Jayco Jayflight Swift 264BH
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Old 12-20-2015, 10:28 AM   #4
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Jayco has me for life... as long as they keep up the great service... ;-))
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2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
215/2016, 211/2015, 196/14, 247/13, 193/12

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