we have the same unit. I emailed Jayco with the VIN and they told me that the unit was not equipped with the supports to accommodate adding the ladder. I ended up getting a telescoping ladder from Amazon.
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Randy, Karen & Abby (Pom-a-Poo)
2014 Eagle HT 27.5RLTS
2015 F250 Super duty 6.2L full trailering pkg.
Loris, South Carolina.
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