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Old 11-17-2020, 08:38 PM   #1
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New JAYSMART LED Lighting System

I just picked up our new 2021 Eagle HT travel trailer. it's equipped with the New JAYSMART LED Lighting System.
When I left the dealer on Saturday I had a friend following me and he noticed right away the left turn signal was not operating the same as the right one.
Only the left rear blinker was working, not the running lights as the JAYSMART advertises.
I went right back to the dealer and spoke to the service manager about this not working. He proceeded to tell me it was a known issue and that it happen randomly on many rigs. he said they had spent hours trying to troubleshoot other trailers with no luck. Changing the control board for this feature for it only happen randomly again.
I'm not sure if this is true and wanted to see if anyone else had experienced anything like this.
Thanks in advance,
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Old 11-17-2020, 08:47 PM   #2
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Common with your model or with jaysmart lighting across all models?
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Old 11-17-2020, 09:45 PM   #3
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He said common with all models.
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Old 11-18-2020, 09:24 AM   #4
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I have it on my TT and they always worked for me as designed.
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Old 11-18-2020, 09:34 PM   #5
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I have a 2018 never had a problem
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Old 11-18-2020, 10:00 PM   #6
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I reached out to Jayco today. let's see what they say.
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Old 11-21-2020, 09:01 PM   #7
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Update. I figured out what was causing the issue with my Jaysmart LED lights.
I have an aftermarket LED tailgate light bar with reverse. Once I unplug the light bar, everything works normally.
Go figure.
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Old 11-21-2020, 10:06 PM   #8
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Thanks for mentioning that. It seems like an unlikely scenario, but glad you found that, and passed it on in case someone else experiences it.
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Old 05-30-2021, 10:15 AM   #9
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We too have this problem on our 2020 White Hawk 32RL. It worked going to the campground, but, did not work coming back. Jayco stated to take it to the dealer as it is still under warranty. Dealer is backed up until at least October 1st. Does anybody know where the controller / fuses are for that feature? Really would like to have that working.
Thanks,
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Old 06-12-2021, 11:17 AM   #10
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Originally Posted by Spaceguy85 View Post
We too have this problem on our 2020 White Hawk 32RL. It worked going to the campground, but, did not work coming back. Jayco stated to take it to the dealer as it is still under warranty. Dealer is backed up until at least October 1st. Does anybody know where the controller / fuses are for that feature? Really would like to have that working.
Thanks,
Did you ever find an answer to this? I have the exact same problem with my 2021 Whitehawk 32RL. Thanks
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Old 06-13-2021, 04:38 AM   #11
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No, not yet, but, I think I found where the module is located. Very strange that this lighting system went out. We do not have any other lights connected, so there is nothing else in the system to cause it to fail.
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Old 06-30-2021, 08:25 AM   #12
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I have the same problem with my 2021 27RL
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Old 06-30-2021, 08:27 AM   #13
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No, not yet, but, I think I found where the module is located. Very strange that this lighting system went out. We do not have any other lights connected, so there is nothing else in the system to cause it to fail.
Where is this controler located...
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Old 06-30-2021, 09:13 AM   #14
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Where is this controler located...
Mine is located in front pass thru on drivers side behind a wooden “box”
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Old 06-30-2021, 12:47 PM   #15
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Mine is located in front pass thru on drivers side behind a wooden box
Thank you.
You would not have a picture of the device.?
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Old 06-30-2021, 01:36 PM   #16
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Thank you.
You would not have a picture of the device.?
Here you go:
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Old 07-07-2021, 10:45 AM   #17
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Here you go:
Have any pics of the labels on it? Like part numbers and manufacturer?

Thanks,
Earl
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Old 07-07-2021, 01:07 PM   #18
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Have any pics of the labels on it? Like part numbers and manufacturer?

Thanks,
Earl
I dont, and dont specifically remember seeing any on it. Next time Im in there if I remember Ill take it apart again and look.
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Old 07-07-2021, 01:20 PM   #19
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I dont, and dont specifically remember seeing any on it. Next time Im in there if I remember Ill take it apart again and look.
Thanks, I appreciate it! I zoomed in on your pic and appears to be a white label on the right side of it.


Thanks,
Earl
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Old 07-08-2021, 12:12 PM   #20
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Thanks, I appreciate it! I zoomed in on your pic and appears to be a white label on the right side of it.


Thanks,
Earl
As requested:
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29E4E4D0-4DBE-4240-9DA7-71A3DF0B93B5.jpg   66B522EA-94BF-4D5A-8A15-F4AD388577CE.jpg   2449A048-3CC3-4E85-9DBD-8C904EA1BBCC.jpg  
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