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11-17-2020, 08:38 PM
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#1
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Junior Member
Join Date: Nov 2020
Location: newark
Posts: 22
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New JAYSMART LED Lighting System
I just picked up our new 2021 Eagle HT travel trailer. it's equipped with the New JAYSMART LED Lighting System.
When I left the dealer on Saturday I had a friend following me and he noticed right away the left turn signal was not operating the same as the right one.
Only the left rear blinker was working, not the running lights as the JAYSMART advertises.
I went right back to the dealer and spoke to the service manager about this not working. He proceeded to tell me it was a known issue and that it happen randomly on many rigs. he said they had spent hours trying to troubleshoot other trailers with no luck. Changing the control board for this feature for it only happen randomly again.
I'm not sure if this is true and wanted to see if anyone else had experienced anything like this.
Thanks in advance,
BigArt
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11-17-2020, 08:47 PM
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#2
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Senior Member
Join Date: Aug 2020
Location: Charleston
Posts: 419
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Common with your model or with jaysmart lighting across all models?
__________________
Velocity Blue 2020 F-250 XLT Crew Cab with Short Bed (bought 12/30/2020)
2021 Jay Flight 28BHS (bought 11/14/2020)
E4-10k Equalizer Hitch
Furrion Vision S 7” Rear and Side View Cameras
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11-17-2020, 09:45 PM
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#3
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Junior Member
Join Date: Nov 2020
Location: newark
Posts: 22
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He said common with all models.
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11-18-2020, 09:24 AM
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#4
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Senior Member
Join Date: May 2013
Location: Gurnee, IL
Posts: 1,307
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I have it on my TT and they always worked for me as designed.
__________________
Scott, DW, and Identical Twin DS (12)
2022 Chevrolet Silverado 1500 LTZ Crew Cab 3.0L Duramax 4WD
2019 Jayco Jay Flight SLX 298BH
2013 Jayco Jay 1206 (Sold)
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11-18-2020, 09:34 PM
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#5
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Senior Member
Join Date: Oct 2018
Location: Cheyenne
Posts: 889
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I have a 2018 never had a problem
__________________
2018 eagle ht 29.5 bhds
2016 f350 Lariat 6.7 powerstroke
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11-18-2020, 10:00 PM
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#6
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Junior Member
Join Date: Nov 2020
Location: newark
Posts: 22
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I reached out to Jayco today. let's see what they say.
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11-21-2020, 09:01 PM
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#7
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Junior Member
Join Date: Nov 2020
Location: newark
Posts: 22
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Update. I figured out what was causing the issue with my Jaysmart LED lights.
I have an aftermarket LED tailgate light bar with reverse. Once I unplug the light bar, everything works normally.
Go figure.
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11-21-2020, 10:06 PM
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#8
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Site Team
Join Date: Apr 2012
Location: Newark, NY
Posts: 16,666
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Thanks for mentioning that. It seems like an unlikely scenario, but glad you found that, and passed it on in case someone else experiences it.
__________________
Moderator
Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
2 new fluffy Corgis, Bayley and Stanley
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05-30-2021, 10:15 AM
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#9
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Member
Join Date: Mar 2020
Location: League City
Posts: 71
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We too have this problem on our 2020 White Hawk 32RL. It worked going to the campground, but, did not work coming back. Jayco stated to take it to the dealer as it is still under warranty. Dealer is backed up until at least October 1st. Does anybody know where the controller / fuses are for that feature? Really would like to have that working.
Thanks,
__________________
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2020 Jayco White Hawk 32RL
2017 Nissan Titan KC SV - Heavy Tow Package
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06-12-2021, 11:17 AM
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#10
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Junior Member
Join Date: Jun 2021
Location: Scottsdale
Posts: 1
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Quote:
Originally Posted by Spaceguy85
We too have this problem on our 2020 White Hawk 32RL. It worked going to the campground, but, did not work coming back. Jayco stated to take it to the dealer as it is still under warranty. Dealer is backed up until at least October 1st. Does anybody know where the controller / fuses are for that feature? Really would like to have that working.
Thanks,
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Did you ever find an answer to this? I have the exact same problem with my 2021 Whitehawk 32RL. Thanks
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06-13-2021, 04:38 AM
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#11
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Member
Join Date: Mar 2020
Location: League City
Posts: 71
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No, not yet, but, I think I found where the module is located. Very strange that this lighting system went out. We do not have any other lights connected, so there is nothing else in the system to cause it to fail.
__________________
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2020 Jayco White Hawk 32RL
2017 Nissan Titan KC SV - Heavy Tow Package
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06-30-2021, 08:25 AM
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#12
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Junior Member
Join Date: Jul 2020
Location: Candiac
Posts: 6
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I have the same problem with my 2021 27RL
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06-30-2021, 08:27 AM
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#13
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Junior Member
Join Date: Jul 2020
Location: Candiac
Posts: 6
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Quote:
Originally Posted by Spaceguy85
No, not yet, but, I think I found where the module is located. Very strange that this lighting system went out. We do not have any other lights connected, so there is nothing else in the system to cause it to fail.
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Where is this controler located...
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06-30-2021, 09:13 AM
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#14
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Senior Member
Join Date: Aug 2020
Location: Charleston
Posts: 419
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Quote:
Originally Posted by signalman
Where is this controler located...
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Mine is located in front pass thru on drivers side behind a wooden “box”
__________________
Velocity Blue 2020 F-250 XLT Crew Cab with Short Bed (bought 12/30/2020)
2021 Jay Flight 28BHS (bought 11/14/2020)
E4-10k Equalizer Hitch
Furrion Vision S 7” Rear and Side View Cameras
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06-30-2021, 12:47 PM
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#15
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Junior Member
Join Date: Jul 2020
Location: Candiac
Posts: 6
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Quote:
Originally Posted by 2021JayFlight28BHS
Mine is located in front pass thru on drivers side behind a wooden “box”
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Thank you.
You would not have a picture of the device.?
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06-30-2021, 01:36 PM
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#16
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Senior Member
Join Date: Aug 2020
Location: Charleston
Posts: 419
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Quote:
Originally Posted by signalman
Thank you.
You would not have a picture of the device.?
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Here you go:
__________________
Velocity Blue 2020 F-250 XLT Crew Cab with Short Bed (bought 12/30/2020)
2021 Jay Flight 28BHS (bought 11/14/2020)
E4-10k Equalizer Hitch
Furrion Vision S 7” Rear and Side View Cameras
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07-07-2021, 10:45 AM
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#17
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Senior Member
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 2,246
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Quote:
Originally Posted by 2021JayFlight28BHS
Here you go:
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Have any pics of the labels on it? Like part numbers and manufacturer?
Thanks,
Earl
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07-07-2021, 01:07 PM
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#18
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Senior Member
Join Date: Aug 2020
Location: Charleston
Posts: 419
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Quote:
Originally Posted by Mopar_Earl
Have any pics of the labels on it? Like part numbers and manufacturer?
Thanks,
Earl
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I don’t, and don’t specifically remember seeing any on it. Next time I’m in there if I remember I’ll take it apart again and look.
__________________
Velocity Blue 2020 F-250 XLT Crew Cab with Short Bed (bought 12/30/2020)
2021 Jay Flight 28BHS (bought 11/14/2020)
E4-10k Equalizer Hitch
Furrion Vision S 7” Rear and Side View Cameras
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07-07-2021, 01:20 PM
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#19
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Senior Member
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 2,246
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Quote:
Originally Posted by 2021JayFlight28BHS
I don’t, and don’t specifically remember seeing any on it. Next time I’m in there if I remember I’ll take it apart again and look.
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Thanks, I appreciate it! I zoomed in on your pic and appears to be a white label on the right side of it.
Thanks,
Earl
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07-08-2021, 12:12 PM
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#20
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Senior Member
Join Date: Aug 2020
Location: Charleston
Posts: 419
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Quote:
Originally Posted by Mopar_Earl
Thanks, I appreciate it! I zoomed in on your pic and appears to be a white label on the right side of it.
Thanks,
Earl
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As requested:
__________________
Velocity Blue 2020 F-250 XLT Crew Cab with Short Bed (bought 12/30/2020)
2021 Jay Flight 28BHS (bought 11/14/2020)
E4-10k Equalizer Hitch
Furrion Vision S 7” Rear and Side View Cameras
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