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Old 02-21-2013, 03:43 PM   #1
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New Living area carpet

Well Jayco is replacing the living area carpet in our 5er under warranty. I sure wish this didn't have to be done because they cut around the cabinets and such to install instead of removing the cabinets and install as it was when new. The issue was that there was a piece of metal or a screw on the bottom of the dinette slide and it caused a line to be dug into the carpet when the slide was moved in and out. I'm very happy that Jayco is taking responsibility but I'm concerned what kind of work the dealer will do. From the way the service writer was talking it sounds like they bring in a local carpet installer to do the work and they don't do it themselves. Keeping my fingers crossed.

Steve
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Old 02-21-2013, 05:33 PM   #2
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I would want a regular carpet installer. That's what they do for a living :-)
I would also see no issue with trimming around cabinet etc. That's how you do it in a home.

JMHO,
Doug
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Old 02-21-2013, 06:11 PM   #3
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I would want a regular carpet installer. That's what they do for a living :-)
I would also see no issue with trimming around cabinet etc. That's how you do it in a home.

JMHO,
Doug
I get that Doug, but my concern is how do they get the carpet under the ends of the slide outs? Actually, they shouldn't have to go near an cabinets since the problem is the main carpet between the slides in the living area. My concern is how do they get under the slide without removing it? I'm sure it will be ok provided they still have that particular carpet in their system. I tend to over think things and worry before I need to.

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Old 02-21-2013, 06:16 PM   #4
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What happened to the original carpet?
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Old 02-21-2013, 06:31 PM   #5
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What happened to the original carpet?
As I said in my OP, the slide out had a screw or piece of jagged metal under it that was digging at the carpet when operating the slide. This caused a frayed streak in the carpet that looked terrible when the slide was out.

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Old 02-22-2013, 06:45 PM   #6
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I assume the offending screw or whatever has been removed? Seems to me, the slide would have to be removed to remove the object? I too would have some serious concerns regarding the process- JMHO- DD
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Old 02-22-2013, 07:19 PM   #7
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Well I certainly hope the dealer is smart enough to remove the object causing the problem but with these guys you never know. Last year when I had the trailer in there they couldn't figure out how to fix the inoperable keyless door entry. They wanted it for a longer time (it had been there a month by this time) to look into it further. I told them to forget it I had a trip planned. Got the trailer home and found the problem in less than 5 minutes and had it working in another 5. At that time I decided that they would no longer work on anything in that trailer that I could do myself.

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Old 02-28-2013, 10:13 PM   #8
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Got a call from the dealer today, my concerns have been realized, Jayco no longer has that exact carpet in their system. So now they not only have to replace the main floor but both living room slides. Now we have to argue over replacing the bedroom and stairs and hallway carpet as well. They told the dealer that the replacement is very close but not an exact match. If it is as close as they say I don't want them to change the steps and the upstairs. there is vinyl floor between the living room carpet and the steps so if it is close it shouldn't be to bad.

Steve
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Old 03-01-2013, 06:10 AM   #9
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As I said in my OP, the slide out had a screw or piece of jagged metal under it that was digging at the carpet when operating the slide. This caused a frayed streak in the carpet that looked terrible when the slide was out.

Steve
Sorry, bad reading comprehension on my part! The answer was right there!
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Old 03-01-2013, 08:27 AM   #10
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The carpet that was in my 26BHS did not extend far below the slide deck so should not be an issue if you have carpet re-installed. I know because I removed my units carpet and installed oak laminate which I like a lot. The offending screw should be easy to find. Just trace it back in the slide and see what is being screwed down. The factory probably installed a screw that is too long. Good luck
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