Jayco RV Owners Forum

Thread Tools Display Modes
Old 07-09-2013, 02:24 PM   #1
Senior Member
cekkk's Avatar
Join Date: Nov 2010
Location: Murrieta
Posts: 2,421
Quality Better If Special Ordered?

Reading the thread on Jayco quality control has me wondering if you have less problems if you order your trailer built, as opposed to buying off the dealer's lot. We ordered ours and have had no meaningful problems. Just luck?

So did you buy off the lot? Did you have many problems?

Similarly, if you ordered yours have you had lots of problems or very few?

'11 Eagle 320RLDS
'02 F350 PSD Dually 4WD
DW's Ride, '13 Expedition
cekkk is offline   Reply With Quote
Old 07-09-2013, 02:33 PM   #2
Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 3,010
Ours was off the lot (via RV Direct/Fla) and we've had next to zero issues. None have been construction related. The biggie was the defective Jenson stereo, Jayco sent a replacement directly to me and I installed. I doubt the guys on the assembly line know or care.
But then our little TT (X23B) is not at all near the complexity of a 38' 5er or pull-behind.


2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
RedHorse1 is offline   Reply With Quote
Old 07-09-2013, 03:11 PM   #3
Senior Member
Join Date: Jan 2013
Location: Pawnee, IL
Posts: 289
I had never ordered a trailer before this last one and have had very few problems with anything I have purchased off the lot. I ordered my Jayco Eagle Premier 321 RLTS last November and picked it up in the middle of February of this year. I have had no problems whatsoever with the new one and don't notice any difference in the quality of the workmanship in the new unit over the many that I have purchased off the lot. As far as I am concerned, Jayco quality is the best there is in their class. I have owned several brands, and none of them will match Jayco's quality workmanship.

2016 Eagle 323 LKTS
2009 GMC 1-ton Dually Diesel
djalbrec is offline   Reply With Quote
Old 07-09-2013, 03:12 PM   #4
Site Team
Crabman's Avatar
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 14,655
I ordered mine, no significant problems in four years...
2017 Coachmen Catalina 283RKS
2004 Chevy 2500 HD CC 6.0l
2010 Jayflight 28BHS (sold)
Crabman is offline   Reply With Quote
Old 07-09-2013, 04:16 PM   #5
Senior Member
Join Date: May 2013
Location: SE Wisconsin
Posts: 2,060
We ordered our previous '03 Kiwi 17a and in 10 years never had any issues related to construction. Just before we traded it one of the water heater bypass valves started to leak, but it was ten years old so I didn't think much of it.

Our new X20E was off the lot. So far its been great except for a minor issue with the awning that I don't attribute to Jayco so much as Dometic, who made the awning.
2013 Jayco Jayfeather X20 E, 2008 GMC Sierra 1500 Crew Cab Z71 SLE
DocBrown is offline   Reply With Quote
Old 07-09-2013, 05:06 PM   #6
Senior Member
Join Date: Nov 2012
Location: Lake Mary
Posts: 298
Bought our 2013 WhiteHawk 27DSRL "off the lot" at the GS Rally in Daytona last November. It was a display model, so I figured any obvious bugs would be addressed before they allowed a bunch of people to traipse through it. We actually took delivery 2 weeks later at the dealer. Some would be put off at the thought of buying a display unit, but I had no concerns. Only problems to date: The shower enclosure leaked (re-caulked it myself) and a recently discovered window leak issue, which I'm not sure is an actual leak because the water was entering through the weep holes in the bottom of the window frame. No wet wall or floor. As far as build quality, I think Jayco for the most part is no better/worse than anyone else in the business. Since owning this trailer, I've seen a lot stuff that left me scratching my head about how they assemble these things, but overall, I think Jayco did an OK job constructing it.
thomasmnile is offline   Reply With Quote
Old 07-09-2013, 05:55 PM   #7
Senior Member
Join Date: Feb 2013
Location: Maine
Posts: 174
Send a message via Yahoo to mwebber78
I've ordered the last three units I've bought: Crossroads Cruiser, a Forest River Forester, and this Eagle. They all had the typical issues after the first month of use. I will say this Eagle is trending high against the others for annoying and inexcusable issues beyond normal trim issues. This is complicated by the fact Jayco won't send a part direct like Crossroads and Forest River did; I find this to be mostly an effort to protect their dealer network which is an odd way of doing business.

I'm still happy with the unit, the structure and major assemblies are well done.
Webber Family :campfire:
DW & 2 DD's
2013 Jayco Eagle 334RBTS
mwebber78 is offline   Reply With Quote
Old 07-09-2013, 06:56 PM   #8
Senior Member
Join Date: Oct 2011
Location: Central California
Posts: 2,243
Ours is off the lot, only issue we had is with a bad Jensen System, stopped playing DVDs about a year after purchase. Dealer got a new one installed and all good from there.
2007 Chevy Duramax LMM/Allison
2012 Jay Flight 29QBH
2012 Jay Flight 26BH (Sold)
clubhouse is offline   Reply With Quote
Old 07-09-2013, 07:09 PM   #9
Senior Member
Join Date: May 2013
Posts: 923
I seem to notice the little things most. For example my cargo door frame isn't parallel to the door itself and the seal isn't making full contact... How does that even happen? There's a small ridge in the flooring, perhaps along a seam? The bathroom door is kind of crooked in the frame, but it closes and latches perfectly. There's a bubble/ripple in the rubber roof. I'm not sure if things like these are considered "defects" or what... Or am I being too picky?

Some of the bigger things are easier to deal with because there's no second guessing it. I have 2 separate electrical outlets on the outside of my unit - one works fine and the other one has never worked from day one. So obviously it's not even hooked up! One of the shower clips came broken from the factory - no big deal, I will get them to send me a new curtain under warranty.

I ordered mine in April and got it beginning of June.
SkyBound is offline   Reply With Quote
Old 07-09-2013, 07:17 PM   #10
Site Team
dg1971's Avatar
Join Date: Oct 2010
Location: West Texas
Posts: 2,113
Bought mine off the lot in 2008 along with an extended warranty. The only issue I had was loose a/c bolts which I fixed myself. Nothing else, never had an issue to have to use warranty.

2016 Chevy LTZ - Duramax/Allison
2008 Eagle 30.5BHS
dg1971 is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 05:19 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.