As stated above, floor deflection is NOT normal. At most in mine I have seen less than 1/8" and only if I put all my weight on one foot in the center of an unsupported section of floor (I weigh over 200lb).
Check the outer wall carefully near that skylight as well and check the roof structure for any 'soft' areas.
If the dealer does not respond a second time in a positive manner, then call Jayco directly. If they do not respond positively then get the govt folks involved. This would qualify as a lemon if your state has those laws. Notify the BBB against the dealer. If the dealer knowingly sold a damaged trailer as new then they have committed fraud so the state AG office can also be contacted.
Document fully. Including pictures of floor deflection. Use a straightedge, ruler and measured weights to show deflection. Compare that deflection to other floor areas in trailer.
Again, sorry this has happened to you.
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2017 Eagle HT 29.5BHOK (sold)
2017 Ford Powerstroke 6.7, Crew, 4x4 (sold)
2018 Toyota Highlander
Maggie, Old English Sheepdog
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