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Old 08-15-2013, 06:23 PM   #11
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We used their pricing to find a good deal around here, about 1,000 miles away from RV Direct. Our closest dealer got within $2,000, which made up for having to drive there and back, plus hotels and food on the way there and food on the way back, plus all that diesel we would use. Their pricing was about $12,000 less than "MSRP" but only, eventually, $2,000 less than the "local" dealer. I would do it again, in fact just sent a note to RV Wholesalers about a Rockwood I saw in a town 25 miles away and got a call from them today. Those folks are pretty aggressive.
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Old 08-15-2013, 08:08 PM   #12
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We bought out HT from RV Direct last year. We looked at one at a nearby dealer that had been on the lot for almost a year and didn't have some of the options we wanted like a Mor-ryde hitch and electric stabilizer jacks. They wanted over three times as much to install them at their dealership than RV Direct priced the options at. The dealership was not interested in ordering a new one for me as they had one on their lot already. I was not interested in paying new price for a rig that has been sitting outside for a year though. Ordered through RV Direct in February and it was completed and sent to Des Moines in late April. We had to wait until the 2nd week of May to pick it up due to all the rigs they had in their lot and we just had to wait our turn. That was worst part of the transaction but was well worth the $5000+ that we saved. I would recommend them to anyone and will buy from them again.
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Old 08-15-2013, 08:23 PM   #13
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I've ordered 2 new units in 2 years from RVDirect and would of probably ordered our 2014 375BHFS from them had they offered us a better trade on our 2012 365BHS, which, by the way was bought from them a year ago. I found it strange, but their competition, RV Connection offered us more money on our trade in, and was slightly cheaper on our new unit so they earned our business.
We checked with every dealer in the state and couldn't get even close to the money we saved with buying online.
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Old 08-16-2013, 02:15 AM   #14
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Quote:
Originally Posted by Oscar Mike View Post
This is the response I got from Jayco's regional sales representative:

Hello John,

This is a pretty common question regarding RV Direct. They are a legit company but they do have quite a process for attracting sales on the other side of the country. They have realized that they can dangle this “cheap price deal” knowing how it looks to the potential buyer to lure them away from the local dealers. However, there’s a price to be paid along with that “cheap price deal” that’s not realized until they have your attention and belief that you’re getting a steal of a deal that no one will match.

A couple of things to think about.

· What’s the cost of getting there and getting back with your new MH?

· How are you going to get the service needed when it’s needed? Your local dealer will service you, however, they will service their customers first which could become very inconvenient for YOU. The dealer in question realizes they will never see you again and never have to service you. There is a dollar value to that, great service can be priceless.

· If it seems too good to be true….well?? It may not seem so now… eventually it will.

· There’s always fine print

· I find that local dealers are obviously willing to work with you to get to a price closer to the price being dangled, however in most cases they won’t get to the price being dangled, nor should they, they are in business to stay in business.

· I think you’ll find that if you lived near RV Directs dealerships you will pay the price much the same that your local dealer is asking for theirs.



John, there are other variable’s to look at, but, for what it’s worth I would stay local if at all possible.



I hope this helps and please let me know if you have any other questions.



Thanks,



Ray
That's almost the exact talk I received from one dealer, when I mentioned i was looking at buying in the States and not in Canada. I still purchased in the States and saved thousands. Plus the dealer that told me not to do it, still took my money and my trailer when I brought it to them for an inspection. I looked at RV Direct as well as a couple of used trailers that were originally purchased through them, including one here in Canada with Canadian standards. The owners told me they had great experience and even with shipping the trailer across the country they still saved money.
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Old 08-16-2013, 07:24 AM   #15
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My local Jayco dealer called yesterday and we discussed the quotes that I have received from RVDirect, needless to say she wasn't thrilled and she went on to give me the same warranty/service talk that I got from the Jayco Representative. My local dealer is of course low-balling my trade-in, and is over-pricing his Jayco.

I have my Fleetwood Bounder 33U up for sale in RV Trader, I'm hopeful for a quick sale after I reduce my price to wholesale today.
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Old 08-16-2013, 08:57 AM   #16
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That's an interesting response from Jayco. The way I read it, they would prefer you to buy from a local dealer than RVD. I bought from them a couple of years ago and the process was smooth, the dealer (Florida) was very accommodating and the bride and I turned the trip into a mini-vacation. I talked to my local dealer and never asked for a price because I just didn't get the "warm fuzzy" feeling from them. To this point I haven't needed any service and the only warranty work was done directly with Jayco (Jensen replacement). We're planning to upgrade next year to a 5th and since it's a more complicated TT I'm up in the air over whether to buy locally or go the RVD route again. There's a dealer in the Austin area that I will visit and will probably give my local dealer (Houston) a shot. The local dealer seems to carry a very small inventory of Jaycos so I'm not really thinking they will get my business.
edit:
I just re-read the Jayco response and note that it was from a "regional" rep. He's probably doing what he can to protect the dealers in his region without taking too big a "dump" on RVD and i'm guessing he won't have any of the RVD dealers in his region.
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Old 08-16-2013, 09:03 AM   #17
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edit: I just re-read the Jayco response and note that it was from a "regional" rep. He's probably doing what he can to protect the dealers in his region without taking too big a "dump" on RVD and i'm guessing he won't have any of the RVD dealers in his region.
I believe you are spot on in your analysis.
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Old 08-16-2013, 09:52 AM   #18
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No real mystery about RVD. It's just a family owned, multi-brand RV dealer with brick n' mortar stores in Iowa, Florida, & New York state, and also an online sales operation. Don't know how they can price as they do (volume maybe), but glad they do. When we bought our new WhiteHawk at the Daytona GS Rally last November, we met Mark Strollo (one of the 3 brothers that owns the company). Mark manages the Winter Park, Fl. store (Orlando RV). From Mark, our salesperson, to the F&I guy, and Service Dept. personnel we came in contact with, all were great to deal with. We financed through them; they were actually able to offer a lower interest rate on the loan than our local credit union. The service dept. handled all our "aftermarket" purchase requests and installations flawlessly, and our PDI could not have been more thorough. The tech went over EVERYTHING with us, even though we previously owned a fifth wheel (that we traded for the WhiteHawk).

Don't know if all who purchase from them have the same experience, but I would have no problem at all buying from them again.
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Old 08-17-2013, 11:15 AM   #19
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Quote:
Originally Posted by Oscar Mike View Post
This is the response I got from Jayco's regional sales representative:

Hello John,


A couple of things to think about.

· How are you going to get the service needed when it’s needed? Your local dealer will service you, however, they will service their customers first which could become very inconvenient for YOU. The dealer in question realizes they will never see you again and never have to service you. There is a dollar value to that, great service can be priceless.

· I think you’ll find that if you lived near RV Directs dealerships you will pay the price much the same that your local dealer is asking for theirs.


Thanks,


Ray
I don't understand his logic. RV Direct loses potential future "service work" and thereby sells for less??
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Old 08-17-2013, 11:38 AM   #20
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I don't understand his logic. RV Direct loses potential future "service work" and thereby sells for less??
It's not "service work" per-se but rather warranty work. RV Dealerships make little to no profit on warranty work. My purchasing dealership was very clear and consistent, in most circumstances will not provided warranty work for units they didn't sell...they will work on the unit, on a first come first serve basis, at the shops' time and material rates and then you seek reimbursement from the MFG. I was told that depending on the job they are lucky to get 25% of the labor rate they would charge, and no margin on parts. That 25% may cover actual burden labor costs, sometimes it doesn't, but the shop would much rather have their techs working on paying jobs where they actually turn a profit.

This is what the Jayco contact is referring too.

I don't blame the local dealers one bit, I wish the RV warranty worked like cars but it doesn't.
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