So we got our new camper in February and have used it for about 7 trips so far already. Never had any problems until this past trip. Of course, this trip was all the way on the eastern end of Long Island where there is no cell service, let alone camper help.
Anyway, our power tongue jack wouldn't go up or down. It made noise but nothing happened. We looked under the jack and saw this.
The safety chain has absolutely no slack behind the shaft of the jack. The chain was pulled so tight against the jack that it seemed to prevent the jack from going up and down.
We called our roadside service # which was a bit of an ordeal because of lack of cell service. We finally got in contact and they sent a mobile mechanic out this morning.
Basically, he did exactly what we would have done. He unscrewed each bolt holding the safety chain and put the bolt through the next link in the chain so there was less slack between the camper and the truck. He made both sides even because he used a link from either side so now it looks like...
What are your thoughts about this? For what it's worth, my brother also has a TT but his tongue jack is a little different. There seems to be a sleeve about 1.5" that hangs BELOW the TT frame. The sleeve protects the safety chains from rubbing against the shaft of the jack. Our TT has a VERY tiny sleeve coming down, maybe about 1/4" below the frame of the TT. You can see it in the pics above.
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