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Old 04-16-2016, 03:49 PM   #21
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I would love to visit such a store! Aftermarket items, not necessarily "made for RV's".
My first customer

If I was only 20 years younger.


Steve
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Old 04-16-2016, 05:38 PM   #22
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Good grief! Sounds like something Camping World would pull!
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Old 04-16-2016, 05:50 PM   #23
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$66 for a tire pressure check? When my kids complained as teens about the cost of something they wanted, I'd tell them, "The only thing free is air." Guess that is no longer the case.
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Old 04-16-2016, 07:17 PM   #24
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Question

I think that dealer should be announced and given all the lip service they deserve!!!!!!!!!!! I truly would not want to stop there in my travels. That is only my opinion, but it is something I learned from being in business for about 20 years. Just saying.
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Old 04-16-2016, 09:07 PM   #25
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Sounds like something Camping World would pull!
Folks we have a winner.


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Old 04-16-2016, 09:45 PM   #26
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Yes! Open just a repair shop! I purchased a used RV (not from the dealer) and the toilet valve was leaking, tried to get in to get it repaired since I had no clue what to do. The dealer told me they were booking in August. Thank god for youtube!
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Old 04-16-2016, 10:30 PM   #27
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That's also why I don't take my car to a dealership for service unless it's warranty work.

Have you ever really LOOKED at those bills?

My wife got charged $89 one time for a "Radiator Fresh up".
When she got home and I saw that on the bill I went back to the dealer with her and asked what a "Radiator Fresh up" was? The service manager told me they take a high pressure air hose and blow the accumulated bugs and trash out of the radiator. For $89? Seriously? Since they hadn't verbally asked my wife if she wanted this service - just slipped it on a ticket she signed - I had them take it off.

I've also routinely questioned "Shop fees" - I asked them to detail the materials that are covered with these fees and when they can't I ask them to take them off.

I've also discovered that when they clean and lubricate your accelerator linkages (as an example), which is recommended at certain mileages - they charge you for an entire can of lubricant even though they only use a squirt of two out of an existing can. I ask them to leave the rest of the can in the trunk (since I'm paying for it) and that I expect it to be a new can and mostly full. They usually take that charge off instead.

Service Managers don't like me very much.

But I've always done business with small family owned RV dealers and rarely have problems like I've had with car dealers. I left my most recent RV dealer because a family business sold out to a national chain.

The biggest problem we have in the RV industry is a severe shortage of trained, certified and experienced mechanics. My current dealer is short staffed because there is just nobody to hire at any price.
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Old 04-17-2016, 09:50 AM   #28
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BuddyRay, we have the same f150, love my truck!

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Old 04-18-2016, 06:55 AM   #29
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Folks we have a winner.


Steve
As soon as you said "large chain", I knew you were talking Camping World. They are spreading like a rash up here in NC. I tried to deal on a TT, but they wouldn't budge.

Just looking at the service department at the dealership near us signaled that any kind of service visit would be a hassle. A crowded mess every time I went in there (and this was Nov-Feb).

My dealer is small and service oriented. As frequently posted on this forum...a good dealer/service dept. is the key to happy RV ownership.
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Old 04-18-2016, 11:30 AM   #30
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I'd take my own air compressor and check them in their shop
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