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Old 11-02-2013, 12:09 PM   #1
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Storage compound rights?

Yesterday we drove to our storage compound where we store our trailer to pick up a lantern and some other stuff that we agreed to lend my sons youth group. It is owned by a trailer dealership. When we arrived there was a cardboard hand written sign on the gate that said "closed for inventory for 3 days". We had just paid for our yearly storage last week, and they had every opportunity to tell us that the storage area would be inaccessible, but they did not. In addition to this, the weather is still nice for camping here, and people were not able to access their trailers even if they had wanted to.
I ended up on the phone with the owner after being told "no" three times, and they finally escorted us to our trailer and allowed us to get the stuff but they were not happy about it. Somehow it made us look like the bad guys for insisting on getting into our tailer, but how were we to know what they were planning if they don't post it? So this brought up the discussion question.. "When you pay for storage, is it reasonable to assume you have access if the contract does not state otherwise?" and "Should the compound owners have to contact you if they are going to lock you out for three days?"
I am just wondering if anyone else had had this experience?


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Old 11-02-2013, 12:48 PM   #2
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We signed a contract that states the T&C, Liability, and gate hours among other things. I wouldn't store my trailer at a facility that didn't outline everything in advance. As for isolated special circumstances that could restrict access, they have a provision for that. However a couple months ago they had some maintenance to do on the lighting that restricted (not eliminated) access for a couple days, however they called us a week in advance to us know in case someone had need to get their RV out prior.

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Old 11-02-2013, 02:59 PM   #3
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Sounds like that dealer may be in financial trouble especially since it was a hand written cardboard sign. In 40 years I have never had a dealer "closed for inventory", something just "ain't" right...
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Old 11-02-2013, 06:57 PM   #4
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Originally Posted by Ladywendolyn View Post
"When you pay for storage, is it reasonable to assume you have access if the contract does not state otherwise?" and "Should the compound owners have to contact you if they are going to lock you out for three days?"
3 days is a substantial denial of access. I would have been upset if I had camping planned or needed to winterize my TT on short notice. Not informing the renters was irresponsible.

I don't remember signing a storage agreement with my dealer - but I do remember being told there was no restrictions on access. I am required to provide proof of registration and insurance on an annual basis.

Glad you got it worked out...
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Old 11-03-2013, 02:01 AM   #5
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I keep my trailer at a friends, so I don't feel I have free access just to drop by whenever, nor should I. I always give a courtesy call before I come over to make sure I won't be interrupting something. That's ok, since I get storage for a good cost and only keep it there for winter storage. If I was at a commercial storage area I would expect to have access whenever I wanted. That dealership was wrong to try to give you grief for wanting access.
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