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Old 04-16-2018, 11:30 AM   #1
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Trailler Life Jayco Cozy!

After almost 2 1/2 years of uncompleted warranty work wrote a letter to President of Jayco and Trailer Life. Take a close look at the last line in Jayco's response!With the amount of problems we have was curious almost never see a letter on Jayco issues and problem in Trailer Life. Humm Thanks
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File Type: pdf Bontrager.PDF (60.9 KB, 266 views)
File Type: pdf Jayco Trailor Life 3-23-19.PDF (31.7 KB, 238 views)
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Old 04-16-2018, 12:15 PM   #2
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I would remove your personal info from the letter. You don't have to be member to read posts and spammers love getting info that way.
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Old 04-16-2018, 12:45 PM   #3
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Thanks!
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Old 04-16-2018, 02:27 PM   #4
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Gee I wonder why Jayco doesn't want it published? Could be they do not want bad press!!
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Old 04-17-2018, 09:10 AM   #5
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I don't see anything wrong with the response. If you owned a company, would you want bad press to be published?

They didn't threaten. They just politely asked that they not publish it. Sounds like they intend to get back with you on this even though the dealer ignored you. Honestly, until they were informed of the letter, was Jayco ever aware of your issues? It seems like, to this point, your issue is with the dealer not doing the repairs, not with Jayco not fixing it.

I would give them the chance to make it right before you start assuming they are trying to cover something up.
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Old 04-17-2018, 11:08 AM   #6
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Thanks for the positive input but we have been dealing with warranty for over 2 1/2 years! We just want are final warranty list from August of 2017 completed.And are camper back and I will never step in an RV shop ever! Thanks
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Old 04-17-2018, 12:09 PM   #7
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Little Dealer Little Prices is a pretty substantial RV dealership with a number of locations in the Phoenix area.

Did you purchase your trailer from LDLP?

Did you take the time to contact LDLP's upper management (in writing) to bring all these outstanding issues to their attention before contacting Jayco?
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Old 04-17-2018, 03:04 PM   #8
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Quote:
Originally Posted by CampNow View Post
Little Dealer Little Prices is a pretty substantial RV dealership with a number of locations in the Phoenix area.

Did you purchase your trailer from LDLP?

Did you take the time to contact LDLP's upper management (in writing) to bring all these outstanding issues to their attention before contacting Jayco?
Based on the numerous complaints I have seen on various RV forums, methinks 'tis safe to say LFLP are a bunch of flakes when it comes to customer service.
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Old 04-17-2018, 03:13 PM   #9
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Have you heard anything from Jayco since you sent your letter over a month ago.
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Old 04-17-2018, 07:07 PM   #10
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Yes Hollie called me from Jayco,in the last three weeks one axle replaced! Going to next level Consumer Rights Protection Center 844-869-0967. As owners we do have rights!Was surprised how fast we were contacted on our inquiry. Thanks
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