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Old 08-20-2017, 08:22 AM   #1
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Warranty mobile tech question

Well my Norcold is no longer cooling properly. Freezer 28 and fridge 40 set at 9 on gas or electric. E mailed Jayco and got a reply back late Friday. E mail said to call Norcold for tech support with included number. Well of course they were closed Friday evening and have to wait till Monday morning. They know I am living in my unit.
I thought I would get a response to find a mobile tech and Jayco would pay for a service call since I am under two year warranty.
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Old 08-20-2017, 08:58 AM   #2
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You need to call and ask about mobile tech, that way they will tell you if they have someone in your area that they work with.
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Old 08-20-2017, 09:38 AM   #3
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Tks, first thing tomorrow I am calling. Found a RV repair center with Norcold authorized repair, with mobile tech service in Panama City beach, about 16 miles from Tyndall AFB.
I will see if Jayco will authorize them. I can hear the cooling fans running and just put a 110 fan on a stand to blow more air thru back of unit to see if that will help any.
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