Document, document document. Make sure you document everything any way that you can. Names, dates, what was done, etc. Be sure to take photos.
We had a problem with our Dometic heat pump. The dealer replaced it with a new one. The new one didn't work right, so I contacted Dometic, explained the problem and they provided a third unit, which the dealer installed and is still working. I had all kinds of documentation.
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2011 Skylark 21FKV
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